error on desktop icons

Discussion in 'Windows 7 Help and Support' started by shanth, Sep 30, 2011.

  1. shanth

    shanth New Member

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    Any oe can help me, i am using windows 7 professional original. from last one week my desktop icons shows error symbol on the folders and text documents.
    i think its a utf encoding problem.
    How to resolve this problem.

    my error image tagged with this post see it and tell me how to resolve this.
     

    Attached Files:

  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    I'm pretty sure this has something to do with McAfee antivirus software.

    If you have McAfee try uninstalling it, restart your computer and install it again.
    When you re-install make sure you don't select Online Backup, unless you are using it.

    Better yet don't install it, and use Microsoft Security Essentials instead.

    I think you will find that your computer will run better.

    Mike
     
    1 person likes this.
  3. Elmer

    Elmer Extraordinary Member

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    And if it's not McAfee , it's probably something to do with Norton 360. Indicator of it's backup system. For Norton, Read McAfee and follow Mikes advice above!

    Seriously though, it's most likely an AV issue.
     
  4. Joe S

    Joe S Excellent Member

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    Any time you plan on uninstalling AV software go to maker's site and look for the uninstall/cleanup tool. AV programs have a nasty habit of leaving troublesome things behind.
    Joe
     
  5. kenneth105813

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    When I using it ,it always come aross some error images,why?[​IMG]
    [​IMG]
    [​IMG]
     
    #5 kenneth105813, Oct 1, 2011
    Last edited: Oct 1, 2011

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