Error Troubleshooting

Hey, guys! I was wondering if anyone could help me with a problem I've been having for quite some time now. Every time I try to start the troubleshooter (Hardware and Sound -> Configure a device), I get the following error message:

"A problem is preventing the troubleshooter from starting.

Package ID: DeviceDiagnostic
Path: C:\Windows\diagnostics\system\Device
Error Code: 0x80004005
Source: Engine
Context: Elevated"

I'm trying to use the troubleshooter to fix the intermittent failures of the mouse driver.

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