Error Troubleshooting

Discussion in 'Windows 7 Help and Support' started by OptiMustul, Nov 1, 2013.

  1. OptiMustul

    OptiMustul Member

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    Hey, guys! I was wondering if anyone could help me with a problem I've been having for quite some time now. Every time I try to start the troubleshooter (Hardware and Sound -> Configure a device), I get the following error message:

    "A problem is preventing the troubleshooter from starting.

    Package ID: DeviceDiagnostic
    Path: C:\Windows\diagnostics\system\Device
    Error Code: 0x80004005
    Source: Engine
    Context: Elevated"

    I'm trying to use the troubleshooter to fix the intermittent failures of the mouse driver.
     

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