Esc and some F keys not responding

Last night, without any reason, my F4, F5, F6, and Esc keys stopped working. It solved itself, but shortly afterwords it did it again, and even after two reboots I cannot get them to work again. I use hotkeys all the time in Firefox and elsewhere, and these are probably my most-used keys. They're very useful and not being able to use them feels really restricting. I don't know what caused this, but I do know that both times it happened I was browsing YouTube. I don't know if that's coincidental or not, but at this point I just don't care. I just want to know what's wrong with my keys and solve the problem. This is seriously the most frustrating issue I have ever had with a computer.


Essential Member
Microsoft Community Contributor

Do you have a system restore point that was created before the problem started?
If so try that.

Try a different browser like Google Chrome and see if you still have the problem.
I may be Firefox that initiates the problem.

Try another key board if you have access to one to make sure the problem isn't mechanical.

If nothing works try a repair install of Windows 7 as a last resort.
It's pretty easy and only takes about 45 minutes.


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