Explorer lockup when I plug in external USB drive

Discussion in 'Windows 7 Hardware' started by Sheepish, Dec 10, 2012.

  1. Sheepish

    Sheepish New Member

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    I have just re-built my windows 7 machine after a harddisk failure. All seems to be working fine except for my external USB drive which locks up explorer and windows in general, only way out is the magic reset (even Task manager locks up).
    Any suggestions most appreciated.+o(
     
  2. Pauli

    Pauli Extraordinary Member
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    Does Device Manager give any alarms?
     
  3. Sheepish

    Sheepish New Member

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    Device Manager is clean, no alarms.
     
  4. Pauli

    Pauli Extraordinary Member
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    It could be as simple a thing as cable issue... Tried another USB port?

    What Antivirus are you running? You could try
    1. Turning AV and other security programs off
    2. Shut down computer and unplug USB drive
    3. Start computer and connect USB drive but do NOT start security programs --- you can safely stay for a couple of hours in Internet with Windows 7, there's no imminent danger.

    Did the problem arise immediately after the new installation? Did you have anything like this with the previous installation?
     
  5. Sheepish

    Sheepish New Member

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    I can use my external USB drive when I start the PC in Safe Mode.
    I use Total Defense Security, it has a snooze option I will try to use the drive when I put it in snooze mode.
     

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