External hard drive problems

Discussion in 'Windows Vista Help and Support' started by andy_ash1, Oct 27, 2007.

  1. andy_ash1

    andy_ash1 New Member

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    Hi
    First of all, apologies if this is in the wrong forum, but i need help from somebody.

    I recently bought a new laptop that uses vista, i want to use my western digital external hard drive with it but it doesn't recognise it all the time.

    I have used the external drive on my old laptop which had XP and it worked fine.

    the only way i can get the laptop to recognise it is if i unplug the drive's seperate power supply from the back of the drive and plug it in again. the drive is then magically recognised.

    I double check that it is working by restarting the computer and it still recognises it. If i unplug the comp at the wall for under 5 minutes it still recognises it but if i leave it for longer than 5 minutes, i'm just back to square one.

    can anyone offer any suggestions?

    thanks
    Andy
     
  2. gareth_mattey

    gareth_mattey New Member

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    is there no new vista drivers you can download and install for it?
     

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