External HDD

Anyone has an idea, why it can't recognise my external hdd (WD2500JB)? I plug it in, I hear the sound, and then nothing. It's trying to install a driver, but it fails. Then it will show in the device manager, as "USB Mass Storage Device" In the safely remove wizard it's an unrecognised USB device.

I have a Gericom Supersonic PCI-E first edition laptop.
Mobile Intel® 915GM Chipset
1,73 GHZ CPU
Geforce Go 6600
1GB ram

I have a dual-boot system, and everything works fine in Vista, so my HDD and my USB slots ar fine. Pendrives, mp3 players also doesn't work. Any idea?


New Member
Reinstall your chipset drivers.
I had the same problem on initial install on my laptop, it tried to use the wrong driver for USB.

I tried, but if I start the intel chipset driver, it says: "Not supported OS". If I put it in Vista compatibility mode, it starts, extract the files, then it says, it's finished. But after that nothing changes. It doesn't update any driver. I tried to do it manually, but Windows 7 also can't install the drivers...

And it recognizes my external DVD-Writer in 1 second, so it's probably not the USB driver.

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