fail to load sortbls.nlp error after Windows Update froze

scajjr2

New Member
Ran Windows Update on wife's computer today (Biostar A75-MH mobo, AMD A8-3850, 8Gb DDR3-1600, 64Gb Samsung 830 SSD boot drive, Win7 x64) and upon restart it froze at 35% installing the updates. After it did nothing for 30 min I rebooted. It boots to the desktop but with an error box saying failed to load sortbls.nlp. Explorer isn't working, can run any programs, Start menu won't come up, just sits with the blue circle spinning. Tried to run system restore but the 11-15 one disappeared from the list when I tried to run it and now just shows the only restore point as Windows Update Critical Update from today which fails. Startup Repair says no problems.

Any clues?

Sam
 


scajjr2

New Member
Yeah tried that, didn't fix it. Ended up just reinstalling Windows.

Sam
 


bochane

Extraordinary Member
Sorry to hear that!

Nice weekend, Season greetings,
Henk
 


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