figure this one out

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by grhluna, Sep 15, 2010.

  1. grhluna

    grhluna New Member

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    im getting bsod on win7
    i have done extensive ram testing everything turned up ok
    i have collected the dump files, they give some memory error the first time, altho memory test is ok, the other reports
    show the dump files reporting several windows drivers
    i have collected also system information, diagnostic information everything you need from windows itself
    the dump files are included also in the rar i uploaded
    please take a look at the files and tell me whats wrong thanks in advance
    peter
    View attachment win7.rar
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello and Welcome !

    Seems like the the Dumps are pointing to Core Windows Components. I would recommend to try some basic things. I noticed you have mentioned that once you got some errors in Memory well to be honest even 1 error in Memory can mess things up.

    Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

    Uninstall Comodo Internet Security make use you run the Cleanup Tool Clean-up tool for Comodo Internet Security

    Update the Following Driver

    Code:
    lirsgt.sys   Sun Mar 07 01:23:01 2004 - TAGES copy protection system
    nvoclk64.sys Wed Sep 05 07:56:33 2007
    atksgt.sys   Mon Oct 20 13:20:38 2008
    Rt64win7.sys Thu Feb 26 14:34:13 2009


    Bugcheck:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +1e7952f00a1dfdc
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    EXCEPTION_RECORD:  fffff88005e98888 -- (.exr 0xfffff88005e98888)
    ExceptionAddress: fffff88001570000 (volsnap!VspWriteApplicationInfo)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000003
    Attempt to read from address 0000000000000003
    
    TRAP_FRAME:  fffff88005e98930 -- (.trap 0xfffff88005e98930)
    Unable to read trap frame at fffff880`05e98930
    
    LAST_CONTROL_TRANSFER:  from fffff8000328446e to fffff8000328c710
    
    STACK_TEXT:  
    fffff880`05e97978 fffff800`0328446e : 00000000`00000000 fffff880`05e98170 00000000`00000000 fffff800`032e0f6b : nt!KeBugCheck
    fffff880`05e97980 fffff800`032b240d : fffff800`03498cf8 fffff800`033dbaf0 fffff800`0321c000 fffff880`05e98888 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff880`05e979b0 fffff800`032b9a90 : fffff800`033dbae8 fffff880`05e97a28 fffff880`05e98888 fffff800`0321c000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`05e979e0 fffff800`032c69ef : fffff880`05e98888 fffff880`05e980f0 fffff880`00000000 fffff8a0`00000004 : nt!RtlDispatchException+0x410
    fffff880`05e980c0 fffff800`0328bd82 : fffff880`05e98888 fffffa80`03eca650 fffff880`05e98930 fffffa80`054bb390 : nt!KiDispatchException+0x16f
    fffff880`05e98750 fffff800`0328a8fa : 00000000`00000000 fffffa80`03eca650 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff880`05e98930 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiKernelCalloutExceptionHandler+e
    fffff800`0328446e 90              nop
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
    
    BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
    
    Followup: MachineOwner
    Hope this helps,
    Captain
     
  3. TorrentG

    TorrentG Banned

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    Uninstall Daemon Tools in the normal method. Then use this installer/uninstaller to carefully remove sptd.sys from the system:

    DuplexSecure - Downloads

    Reboot when done. Of course, update the old drivers too.

    Also uninstall the software which belongs to this driver, to rid it:

    hmonitor45 hmonitor45.sys Sat Jul 26 09:29:37 2008
     
  4. grhluna

    grhluna New Member

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    thank you for everyone who gave me an answer i have carefully tried every suggestion
    and the system seems to be stable again
    obviously some sort of driver conflict altho a bad case!!
    peter
     
  5. grhluna

    grhluna New Member

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    btw really nice that you help each other out cause you bring this to the computer store and they charge you a leg.....
    peter
     

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