FireFox = Instant BSOD on 2 different Comps.

Uffeh

New Member
#1
Hi

I have a problem. FireFox on both my laptop and my stationary comp triggers a BSOD instantly when started.
The stationary runs Windows 7 Ultimate RTM 64-bit and the laptop Windows 7 Pro Retail 32-bit, both from MSDNAA.

BSOD: BAD_POOL_HEADER

Firefox version is 3.5.2 I think.

Atleast on the laptop FireFox runs fine on XP.

I have Reinstalled FireFox (not saving anything, clean version) to no avail.

Since it's the same exact Blue screen on both machines I'm ruling out any hardware-problem.

Yesterday everything worked flawlessly on both computers.
7 hours ago FireFox stopped working on my laptop.
It still worked on my stationary until 90 mins ago when I rebooted it and it started there too.

I've searched all harddrives on the laptop with Macbytes' MalwareBytes, SpyBot Search & Destroy and Avast! anti-virus with no results.

My guess is that some update to FireFox/Windows 7 all of a sudden made
this happen, which came into effect when I rebooted.

Anti Virus:
I had the free version of Avas! on both comps but changed to Comodo free version to check if it was Avast doing it but it wasn't.

Event Viewer:
No critical errors, 341 information and some warnings but not related.

Other versions:
I've tried out Minefield with the exact same results.

IE, Opera, and Safari all work.

The shortcuts to FireFox/Minefield turns to white once they've coused a BlueScreen.
Anyone else have this? How could I solve it?
 


Last edited:

stueycaster

Millennium Celebration Award Winner
Premium Supporter
#2
Maybe it's one of your extensions. Firefox 3.5.2 is working fine for me so far.
 


#3
Check the Windows update history and see if there is any update that was installed to both machines around the same time. Un-install of of these updates and see if it helps. Just a thought
 


Joe S

Excellent Member
#4
My Firefox works fine. Do you use antispyware software?
Joe
 


Uffeh

New Member
#5
Maybe it's one of your extensions. Firefox 3.5.2 is working fine for me so far.
I installed a clean copy of FF, i.e. no extensions.

Check the Windows update history and see if there is any update that was installed to both machines around the same time. Un-install of of these updates and see if it helps. Just a thought
Yeah good idea. It's only a Windows Live Games update the last 3 days though, and that is only on the stationary.

My Firefox works fine. Do you use antispyware software?
Joe
As I've said I've run both a Macbytes' MalwareBytes and a SpyBot Search & Destroy search.

Thx guys but problem is still there.
When I try to start FF today it just says;

Error: Platform version " is not compatilbe with
minVersion >= 1.9.1.2
maxVersion <= 1.9.1.2

I've gone over to Opera in the meantime, will miss the X-marks password sync though.
 


Joe S

Excellent Member
#6
Did you try installing with your security software off? Sometimes I've had problems in the past with something blocked but no prompt during install then you have a problem program.
Joe
 


#7
I've had the exact same problem, however mine is with Opera. Brand new installation of the latest Opera build (Opera 10, I believe) and I've been running it fine for about a week now. Today, I had a BSOD and didn't have any clue why it happened, but a few BSODs later and I realized it was Opera at the root of the problem.

I BSOD within about 10 minutes of starting Opera, usually after I load a new page (even just from visiting google).

I thought about switching over to Firefox in the meantime, but it occurred to me that if it's a compatibility issue with Windows 7 it'd be safest to use IE. Now, IE is slower then a red-headed autistic stepchild, so I'm hoping that someone comes up with a solution or figures out what's wrong...
 


#8
I have installed a copy of Firefox 3.5.2 with the needed extensions (Adblock Plus. Greasemonkey) and it works without a problem (I'm using it right now, and I uninstalled IE8 to put this as my default surfer!)
 


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