First BSOD on Vaio

Hi everyone!

I logged into my laptop today and discovered this:

Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80036E0B60
BCP4: FFFFF80000B9C3D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

My laptop is just a few months old and this is the first BSOD that I know of. :frown: I had my laptop on sleep overnight and when I attempted to open it this morning, it prompted me to log in again which I found odd.

I ran CPU-Z along with WhoCrashed and included the Minidump file in the attached folder. I tried running SF Diagnostic Tools but kept getting an error message. Can someone please help me analyze these files and make some recommendations as to what to do so I don't experience another BSOD in the future? Thank you!

Additional system specs:
OS: Windows 7 Home Premium
Model: Sony Vaio
Processor: Intel Core i5-2410M
RAM: 4.00 GB
System: 64-bit OS
Kaspersky Internet Security


Last edited:
This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.