First one's free: How services colonize workgroups


Extraordinary Robot
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Jason Snell
From Slack to Dropbox, free services get adopted by the users first--and integrated later

"First one's free," the classic phrase goes, and it can apply to all sorts of products and services, savory and unsavory. But some of the Internet services I've come to rely on the most are ones I discovered through a free trial or tier--and usually without the approval of my IT department.

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