Are you the local admin of the computer?
Can you please upload the font for me to check?
From Microsoft:
- If you install a TrueType font with exactly the same name as a PostScript font on the same computer, Windows won't know which one to access, which could result in a font type being altered. To avoid this, don't install different types of fonts with the same name. For more information about TrueType and PostScript fonts, see What's the difference between TrueType, PostScript, and OpenType fonts?
- If a program is open when you install a font, the program might not register the font. Try closing and then reopening the program.
- Some fonts require that you install two files in the same...