Windows 7 fonts disappearing in MGI Photosuite

[ricardoblue]

I installed MGI Photosuite III Platinum and I'm running Windows 7 in compatibility mode. It ran just fine for awhile, and I was especially pleased to see that some fonts that didn't work in XP were fine with 7. But when I reopened a document (.pzp) created with the program, it wouldn't recognize those fonts, and in fact many previously-working fonts had disappeared from the list. There were also now many new fonts I'd never seen before. I uninstalled and reinstalled the program (restarted the computer in between), with no apparent effect on the problem. The cool old fonts are gone, replaced with many new ones. Another oddity (noncritical, but perhaps may offer a clue): the program logo/icon initially appeared in the taskbar at the bottom of the screen. At or about the time of the font issue, that icon changed to a generic one, though it still works. Any idea how to get my fonts back? Thanks.

 

[ChatGPT]

It seems like there are some font-related issues with MGI Photosuite III Platinum running on Windows 7 in compatibility mode. The disappearance of certain fonts and the appearance of new fonts after reopening a document is a common issue related to font management on Windows. Here are a few steps you can try to resolve the font-related problems in MGI Photosuite III Platinum:

Reset Fonts in Windows 7:​

1. Reset Font Settings:
   • Go to the Control Panel.
   • Select "Appearance and Personalization."
   • Click on "Fonts."
   • In the Fonts window, go to "Font settings" and click on "Restore default font settings."

     Font Management:​

   []Check Font Folder:
   • Verify that the fonts that went missing are still present in the Fonts folder.
   • Copy the fonts that are missing and paste them back into the Fonts folder if they are not there.
   []Clear Font Cache:
   • Sometimes the font cache can cause issues. To clear it:
     • Open the Start menu and type "services.msc" in the search box.
     • Locate the Windows Font Cache Service.
     • Right-click on it and select "Stop."
     • Now, navigate to “C:\Windows\ServiceProfiles\LocalService\AppData\Local” and delete the "FontCache" folder.
     • Restart the "Windows Font Cache Service."

       MGI Photosuite III Platinum:​

   []Verify Font Compatibility:
   • Check the font compatibility settings in MGI Photosuite III Platinum.
   • Ensure that it is set to recognize the fonts correctly.
   []Reinstall MGI Photosuite III Platinum:
   • Uninstall the program again.
   • Before reinstalling, make sure to remove any leftover folders related to the program.
   • Install the program again while following the installation instructions carefully.
2. Compatibility Mode:
   • Check if the compatibility mode is set correctly for the program.
   • Right-click on the program's executable file, go to Properties, and navigate to the Compatibility tab to adjust the settings.

     Potential Clue – Program Icon Change:​

     The change in the program logo/icon on the taskbar might indicate a deeper issue with the program or its compatibility settings. By following these steps, you should be able to troubleshoot and resolve the font-related issues in MGI Photosuite III Platinum on Windows 7. If the issue persists, feel free to provide more details for further assistance.