Forum read.

Discussion in 'The Water Cooler' started by RAK, Apr 11, 2010.

  1. RAK

    RAK Extraordinary Member

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    I am sorry if this is in the incorrect forum, but I was totally unable to track down the correct method of submitting a bug report.
    I tried the help desk, as advised, and got this:
    "» Question
    I have found a bug on your website. How do I report it?
    » Answer

    Before you submit a bug report, please ensure that it is really a bug, and not just a problem with your computer. To do this, you may want to try using the website with a different web browser, with your Internet cache cleared, or on a different computer. If you can duplicate the problem over and over, please submit the bug as a support ticket or through 'Contact Us'.

    The support ticket method is now preferred. "

    Not being very bright, I was unable to find how to launch a "ticket". "Contact us ", would not have worked, as I wanted feedback.

    The fault was tried with four different browsers, with the same error. Of course, referring to the instructions above, this does not confirm, either way, if this is a bug at my end or the site end, but it is the same error on three different computers.

    Anyway, the error. I have a habit of opening forums I do not wish to see in "New Posts", and using the sub option "Mark this forum as read". I find that this function is not working. If I then go back to "New posts", the forum is still there, as Not read. Would any member/moderator, confirm this?
     
    1 person likes this.
  2. RAK

    RAK Extraordinary Member

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    Ok forget this bit "Not being very bright, I was unable to find how to launch a "ticket". "Contact us ", would not have worked, as I wanted feedback." - It was staring at me.
     
  3. RAK

    RAK Extraordinary Member

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    Anyone to try it????
     
  4. RAK

    RAK Extraordinary Member

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    Forget it. It is working again now.
     
  5. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Probably the reason for that is Mike has been experimenting with the sites plug-ins to see what if any are slowing the site. So there's a good chance it was turned off for a while. I did manage to chat with Mike yesterday and he's now turned many of these plug-ins back on.
     

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