Frequent BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by stgarf, Jul 5, 2010.

  1. stgarf

    stgarf New Member

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    Hey Guys, I'm having trouble with a fresh install of Windows 7 32-bit on this pc.
    Here is the synopsis from BlueScreenViewer and attached are my minidump files.
    Code:
    ==================================================
    Dump File         : 070510-13343-01.dmp
    Crash Time        : 7/5/2010 7:12:55 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x85664024
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070510-13343-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070510-18531-01.dmp
    Crash Time        : 7/5/2010 6:28:44 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x84acb8fc
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070510-18531-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070510-15953-01.dmp
    Crash Time        : 7/5/2010 3:54:29 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x85686024
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070510-15953-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070510-14546-01.dmp
    Crash Time        : 7/5/2010 3:52:20 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x856988fc
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070510-14546-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070410-15281-01.dmp
    Crash Time        : 7/4/2010 11:07:35 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x84a588fc
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070410-15281-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070410-19328-01.dmp
    Crash Time        : 7/4/2010 10:48:14 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x84a3f4ec
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070410-19328-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070410-18687-01.dmp
    Crash Time        : 7/4/2010 10:31:37 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x856c98fc
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070410-18687-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070410-22500-01.dmp
    Crash Time        : 7/4/2010 8:26:37 PM
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 0x00000000
    Parameter 2       : 0x856588fc
    Parameter 3       : 0x00000000
    Parameter 4       : 0x00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+322493
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070410-22500-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    ==================================================
    Dump File         : 070410-15421-01.dmp
    Crash Time        : 7/4/2010 7:37:29 PM
    Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x1000008e
    Parameter 1       : 0xc0000005
    Parameter 2       : 0x90a55992
    Parameter 3       : 0x8d60fc44
    Parameter 4       : 0x00000000
    Caused By Driver  : win32k.sys
    Caused By Address : win32k.sys+a5992
    File Description  : Multi-User Win32 Driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\070410-15421-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 7600
    ==================================================
    
    Inside the the ZIP file are my minidumps created by Windows and also I've including a report of the computers specifications created by HWiNFO32. Any and all help is greatly appreciated.
    Thanks!

    Attachment (Mindumps and HW Info Report):View attachment Minidump.zip
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello !!

    Seems like it's some hardware that has caused the problem. One of my colleague has created a great thread to help resolving such issues [2-Int] Stop 0x124 - what it means and what to try - Windows 7 Forums

    Also some conman things that you can do is Download MemTest86+ burn it to a disk and run a Memory Diagnostic atleast 6 passes also run a Hard Drive Diagnostic. Follow this thread for more information on steps Hardware Diagnostic !!

    Download Speedfan and check your CPU temperatures make sure it not too hot. If you have overclock please stop.

    There is a service exception at (NTSTATUS) 0xc0000005 usually caused by Antivirus / Firewall so uninstall it and run the Cleanup Tool to make sure all the entries are remove.

    Hope this helps,
    Captain
     
  3. stgarf

    stgarf New Member

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    I've already ran memtest86+ v4.1 and an older version 1.71 off of Ultimate Boot CD. The older version found only 3 errors after 10 passes. I went to Microcenter and bought two new 1GB DDR2 667 sticks of ram and replaced them and the blue screen is still happening.

    I am not overclocking, and I do not believe that my CPU temps are too hot. The are in the HWiNFO32 report that I've provided.

    This is a clean install of Windows 7, I have no anti-virus or firewall software installed on the computer.

    So far, still having the same troubles. I will post more minidumps and BlueScreenViewer logs as they occur. In the mean time, thanks for trying... :(
     
  4. TorrentG

    TorrentG Banned

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    Did you check to see if there is an available bios update for your motherboard? If there is one, please install it. If you aren't sure which motherboard you have, use CPU-Z to find out.

    Also, it is worth checking in CPU-Z for your exact memory modules. Then visit the maker's site for the correct voltage and timings. Set them motherboard values for these manually.
     
    #4 TorrentG, Jul 6, 2010
    Last edited: Jul 6, 2010
  5. stgarf

    stgarf New Member

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    Thank you for your reply! Let see...

    I checked Intel's site for a bios update but couldn't find anything, maybe I searched incorrectly. But my motherboard is a Intel D102GGC2.

    Just FYI, this is the second set of RAM I've installed in this PC in two days and it's still blue screening. I looked through my settings in the BIOS and I don't see any options where I can mess with the voltage and timings anyway.

    Since I don't think the RAM is the problem, what else could it be?
    Bad HDD? I ran Data Life Guard from WD since it's a Western Digital drive and it passed both its Quick Test and Extended test.
    Bad motherboard? How can I test this theory more thoroughly, I don't want to spend any more money than necessary to fix this problem.

    Again, thanks for any help!!

    P.S. I am also posting more of my crash dumps.
    View attachment Minidump.zip
    The PC blue screened like 6 times in 5 minutes. I would restart the PC and it would BS immediately.
    Also, ONE single blue screen mentioned the fltmgr.sys driver when it was dumping the memory.... What's this for?
     
    #5 stgarf, Jul 6, 2010
    Last edited: Jul 6, 2010
  6. TorrentG

    TorrentG Banned

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  7. stgarf

    stgarf New Member

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    Okay, went to update and the installer said the version I'm trying to flash to is older so I canceled the flashing...

    I just had 7 more Blue Screens, here's the logs from them.
    View attachment MoreDumps.zip
    Also when each of these blue screens happened I just wrote down what was on screen.
    Here's the info (OLDEST crash first):
    0x0000001A - MEMORY_MANAGEMENT
    0x00000024
    0x00000024 - ntfs.sys
    0x0000000A - IRQ_NOT_LESS_OR_EQUAL
    0x0000001A - MEMORY_MANAGEMENT
    0x00000050 - PAGE_FAULT_IN_NONPAGED_AREA - ntfs.sys
    0x00000050 - PAGE_FAULT_IN_NONPAGED_AREA

    Thank you again :)
     
  8. TorrentG

    TorrentG Banned

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    All the crash dumps are showing 0x124 hardware errors still, with the "more professional" WinDbg anaylyzer. Here's an example, as they're all the same and rather strange because I can only obtain information about 15 percent of the drivers. As you can see near the bottom, all the rest are unloaded:

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [E:\Temp\Rar$DI00.541\070610-13281-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0x82a1e000 PsLoadedModuleList = 0x82b66810
    Debug session time: Tue Jul  6 04:22:16.640 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:08.046
    Loading Kernel Symbols
    ...................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 856e86f4, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmtn
    start    end        module name
    80bb7000 80bbf000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    82a1e000 82e2e000   nt       ntkrpamp.exe Sat Feb 27 02:33:35 2010 (4B88CACF)
    82e2e000 82e65000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    88000000 8800e000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    88010000 88088000   mcupdate mcupdate.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    88088000 88099000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    88099000 880a1000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    880a1000 880e3000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    880e3000 8818e000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    8818e000 881ff000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    88219000 88261000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    88261000 8826a000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    8826a000 88272000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    88272000 8829c000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
    8829c000 882a7000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    882a7000 882b8000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
    882b8000 882c0000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    882c0000 882cb000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    882cb000 882db000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    882db000 88326000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    88326000 8832d000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
    8832d000 8833b000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8833b000 88351000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    88351000 8835a000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8835a000 8837d000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    8837d000 88386000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    88386000 883ba000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    883ba000 883cb000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    88439000 88568000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
    88568000 88593000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    88593000 885a6000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    885a6000 885cb000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    885cb000 885d4000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    885d4000 885e5000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    88600000 88632000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
    88634000 88691000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    88691000 8869f000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    8869f000 886a8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    886a8000 8875f000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    8875f000 8879d000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
    8879d000 887c2000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
    887c2000 887d2000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    887d2000 887e3000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    887e3000 887f0000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    887f0000 887fb000   dump_ataport dump_ataport.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    88800000 8882d000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    8882d000 88976000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
    88976000 889a7000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    889a7000 889af380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
    889b0000 889ef000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    889ef000 889f7000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    889f7000 889ff000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    Mini Kernel Dump does not contain unloaded driver list
    
    So those errors, even though what you saw on the screen says different, all translate to still being a hardware error. Since NTFS.sys has been involved though, at this point I can recommend to open an elevated command prompt. Then for each drive letter on the system for all drive letters or partitions, copy and paste this command to it. Then hit enter. Change C to match each partition letter for each time you run it:

    Code:
    chkdsk /r C:
    This will repair any hard drive errors if possible. This may be of your biggest concern at this point. If after doing this, you still have bsod, please post new crash dumps as we may be able to extract all the information then needed to offer a better diagnosis.
     
  9. stgarf

    stgarf New Member

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    Okay... After digging in the BIOS, I've found the problem.

    The memory I purchased operates at 400/533/667: ValueRAM 2GB DDR2-667/533 (PC-5300/4200) CL5 Memory Module

    But my motherboard only supports 400/533. After manually setting it to 533 in the BIOS it seems that I am blue screen free!
    I hope that anyone having similar trouble learns from this mess....
    Thank you for your efforts in troubleshooting my problem :)

    Now, if I could only figure out how to change the title of this thread to [SOLVED] or [CLOSED]... seems I can't edit my first post anymore.
     
    #9 stgarf, Jul 6, 2010
    Last edited: Jul 6, 2010

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