*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck EF, {ffffe00204314080, 0, 0, 0}
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
Followup: MachineOwner
Thank you for your response. I checked drivers on the website butHi,Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck EF, {ffffe00204314080, 0, 0, 0} ----- ETW minidump data unavailable----- Probably caused by : csrss.exe Followup: MachineOwner
the above dump file means that for whatever reason a critical process died. Looking at your drivers they don't appear to match datewise with the versions found on your systems support page. Laptop drivers are always supplied by the manufacturer and it's worth updating your machine using the support page:
Product Support | Dell US
Any issues please post back.
Thank you for your response. I checked but my drivers were up to date. Here is another log if that can give more clues.Hi,Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck EF, {ffffe00204314080, 0, 0, 0} ----- ETW minidump data unavailable----- Probably caused by : csrss.exe Followup: MachineOwner
the above dump file means that for whatever reason a critical process died. Looking at your drivers they don't appear to match datewise with the versions found on your systems support page. Laptop drivers are always supplied by the manufacturer and it's worth updating your machine using the support page:
Product Support | Dell US
Any issues please post back.
Please update these drivers too:I checked but my drivers were up to date.
Thank you for the help. Updating drivers has helped but I still got a bsod. The sfc scansaid there were no issues. The drive verifier stopped giving bsods on boot when I updated drives so I know that was a major reason. Also I see "checking media" when I boot up, is this normal? I have gotten no boot device found a few times when the bsods started. I thought hard drive might be failing but scans always say healthy so I don't know if it's related. I ran a Malwarebytes scan but zero threats were detected. I uninstalled pretty much every program.Hi,
same again with the dump files:
Please update these drivers too:
amd_sata.sys Tue Jul 23 09:06:27 2013: AMD SATA Controller AHCI 1.2 Device Driver. You have a chipset update released 2015:
AMD A76M FCH, AMD Radeon HD 8510G Driver Driver Details | Dell US
DellRbtn DellRbtn.sys Fri Aug 03 22:32:54 2012: Airplane Mode Switch Driver. A slightly later driver is here:
Dell Airplane Mode Switch Driver Driver Details | Dell US
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Have you added anything new recently including both hardware and software? If so remove it and test results.
Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error.
Check the system over with Malwarebytes:
Free Anti-Malware & Internet Security Software
Post back with results and new dump files.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck EF, {ffffe000d727d300, 0, 0, 0}
----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
Followup: MachineOwner
Thanks for sharing Pizzats and welcome to the forumWindows 10:
I was trying to get rid of so many processes running in my laptop. I sure screwed things up. No network connectivity, because the physical and Wireless NIC card had yellow exclamation symbols in Device manager. And the Airplane mode button was grayed out. It was a long night! Next day, I went to Services and I started turning on services that I must of turned off? I think the solution for being able to turn the Airplane mode off. Was that a Radio Management service in Services was not on. After I went through services and start turning on anything that looked related to Wi-Fi or networking. All is well!