Windows 7 Frequent random BSOD's occuring, help!

Daryl Wong

New Member
Joined
Sep 15, 2012
Messages
30
Hello, I've attached the required files and if you need any more information regarding my system, feel free to ask for it. Minimized the possible causes to DAEMON-Tools and AMD Catalyst drivers and also fltmanager.exe. Please help!! =(
 


Attachments

Solution
Good work so far, you've done most of my work for me! :)

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] Link Removed [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): Link Removed (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here...
Good work so far, you've done most of my work for me! :)

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] Link Removed [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): Link Removed (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Link Removed (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: Link Removed

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Only 106 updates since SP1 - most systems have 130 or 140. Please visit Windows Update and get ALL available updates.

Please install the drivers for this problem device:
Not Available PCI\VEN_1022&DEV_780B&SUBSYS_43851458&REV_13\3&18D45AA6&0&A0 The drivers for this device are not installed.
Most likely this is the AMD SMBus Controller - a part of the chipset drivers for your AMD chipset. Check at the computer manufacturer's website for the download.

There are no error entries in the WER section of MSINFO32. Have you changed system settings to not record events? If this is a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

Please un-install Gigabyte EasyTune6 (ET6) It is known to cause BSOD's on some Win7 systems.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

MtiCtwl.sys Tue Nov 4 02:40:50 2008 (490FFC82)
MagicTunePremium or PortTalk Driver by Samsung Electronics, Inc or Beyond Logic
Link Removed

If all of this doesn't fix things - and if no new information pops up in subsequent memory dumps - then we'll be looking at a hardware problem. In order to get a head start on this you can run these free hardware diagnostics: Link Removed

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Dec  1 08:07:23.285 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-16832-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:44:17.923[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80081a3028, b2344000, 175}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081a3028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2344000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]dota.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 06:21:56.003 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-17706-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:22:28.642[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa8008105028, b2344000, 175}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008105028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2344000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]PPStream.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 04:59:35.832 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-16910-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:08.470[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80081098f8, 0, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081098f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 30 21:28:40.107 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-17830-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 9:45:25.746[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80081cd028, b6344000, 175}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081cd028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6344000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]dota.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 30 11:42:15.664 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-18454-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:02:17.303[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80081a8028, b2004000, a7000175}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081a8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2004000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000a7000175, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 30 05:35:26.344 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\113012-21668-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 4:01:16.593[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80081cc028, b6324000, 135}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081cc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6324000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]explorer.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 30 01:33:00.002 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\113012-21902-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:40:45.640[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80077d6028, b236c000, 175}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80077d6028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b236c000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]explorer.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 29 22:51:08.063 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\113012-20046-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:33:44.311[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]101, {31, 0, fffff88002f64180, 2}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002f64180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME: [B]svchost.exe[/B]
FAILURE_BUCKET_ID: [B]X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 29 17:49:10.629 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\113012-18891-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:08.878[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa80081a0038, 0, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081a0038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov 29 11:52:51.129 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\113012-18829-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 11:49:32.768[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, fffffa800812c028, b2764000, 175}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800812c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2764000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME: [B]dota.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  F4
  BIOS Release Date             09/21/2011
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-A55M-DS2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Dec  1 08:07:23.285 2012 (UTC - 5:00)**************************
[B]MtiCtwl.sys                 Tue Nov  4 02:40:50 2008 (490FFC82)[/B]
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
amdide64.sys                Tue Mar 30 10:48:25 2010 (4BB20F39)
RimSerial_AMD64.sys         Wed Jul  6 19:20:01 2011 (4E14EDA1)
L1C62x64.sys                Wed Aug  3 02:21:09 2011 (4E38E8D5)
viahduaa.sys                Fri Nov  4 05:52:46 2011 (4EB3B5EE)
[B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B]
[B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AtihdW76.sys                Fri May 11 04:25:40 2012 (4FACCD04)
idmwfp.sys                  Wed Aug  1 10:23:05 2012 (50193BC9)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
[/font]
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