Getting a strange Blue screen

#1
So i have had this screen 4 times.

I took it with my cell phone so quality isnt that great.



Its a blue screen with ligher blue vertical lines, like this

a close up view




So when i get this problem i have to reset the PC, and then when i log in i look at the error log and this is what i saw

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800B7978F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112509-23765-01.dmp
C:\Users\Computer\AppData\Local\Temp\WER-35843-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Now the scary part was, it happened earlier today right after i finished playing Dragon Age, so i then reset the PC, and when i tried to get past the Windows Loading screen the blue screen came up again so i had to reset then, when ever i put on my PC i got no signal to the monitor, i tried it on another monitor same thing even tried it on my HDTV using HDMI cables. After 2 hours it worked fine.

Now its been around 4 hours since this happened and no blue screen freeze yet and hopefully never, but is there a way to prevent this from happening again?
 


#2
Probably not.. but it's not that difficult to click "Start" "Shtutdown" "Log off" and recycle your comuter. A lot of games are still lagging behind as far as being compatible with win 7.
 


#3
Probably not.. but it's not that difficult to click "Start" "Shtutdown" "Log off" and recycle your comuter. A lot of games are still lagging behind as far as being compatible with win 7.

Dragon Age is a new PC game released like 2 weeks ago, i dont see how it can be lagging in compatibility with Windows 7.

I got the error again just now. So its either Windows 7 or my Video card.
 


#4
What kind of graphics card do you have? I had this problem a little while ago, but managed to fix it with a tweak in BIOS.
 


reghakr

Essential Member
#5
Could you please fill in your computer specs in the UserCP link at the top left hand side of the page.

Then click Edit Your Details.

This freeware program will give you all the information you will need:

SIV (System Information Viewer) 4.03

Yes, the make and model of your sound card would be of great help
 


DBS

New Member
#6
Hi, i'm also having a blue screen, and error report is the same as "evilmadboy"

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 5130

Additional information about the problem:
BCCode: 50
BCP1: FE1C58D0
BCP2: 00000001
BCP3: 82B5C37D
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

AND it happens totally randomly, i mean, once it happenned when i typed something in gmail...
When i first got the windows 7, i had several blue screens but i suppose it was because of some software i downloaded that was not totally compatible with win7; i still have that software but i didn't have blue screens since a month already and today i got one for no reason!...what can i do? Thanks in advance
 


reghakr

Essential Member
#7
That;s reakky not wht I has in mind

Could you please fill in your computer specs in the UserCP link at the top left hand side of the page.

Then click Edit Your Details.

This freeware program will give you all the information you will need:

SIV (System Information Viewer) 4.03

Yes, the make and model of your sound card would be of great help
 


DBS

New Member
#8
Done..hope you can help

BTW, i posted a similar question on another thread so ignore it..
 


fakta

New Member
#9
So i have had this screen 4 times.

I took it with my cell phone so quality isnt that great.



Its a blue screen with ligher blue vertical lines, like this

a close up view




So when i get this problem i have to reset the PC, and then when i log in i look at the error log and this is what i saw

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800B7978F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112509-23765-01.dmp
C:\Users\Computer\AppData\Local\Temp\WER-35843-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Now the scary part was, it happened earlier today right after i finished playing Dragon Age, so i then reset the PC, and when i tried to get past the Windows Loading screen the blue screen came up again so i had to reset then, when ever i put on my PC i got no signal to the monitor, i tried it on another monitor same thing even tried it on my HDTV using HDMI cables. After 2 hours it worked fine.

Now its been around 4 hours since this happened and no blue screen freeze yet and hopefully never, but is there a way to prevent this from happening again?
I have the same problem and it's not the game. I preinstalled my windows 7 Professional 64 bits ( deleted all partions and made new) Than my laptop - dell inspiron 1564 with Ati HD 4330 video card worked for 4 hours without any problem. But the next day it crashed 3 times with the same blue screen with vertical light blue lines. I tested my memory with memtest for 10 hours - no errors, tested my CPU - no errors, tested my motherboard - no errors, than i tested my videocard with stability test for 15 min, but didn't crash. I am not sure, but i think the problem is with the videocard and that the videocard is overheating. When i put the laptop on a book and the holes for the cooling are opened it's not crashing, but when i am in bed and the cooling is not good it gives that ugly blue screen... if you have the resolve pls reply... it's verry annoing and i'm considering replacing the video card...
 


#10
I have the same problem and it's not the game. I preinstalled my windows 7 Professional 64 bits ( deleted all partions and made new) Than my laptop - dell inspiron 1564 with Ati HD 4330 video card worked for 4 hours without any problem. But the next day it crashed 3 times with the same blue screen with vertical light blue lines. I tested my memory with memtest for 10 hours - no errors, tested my CPU - no errors, tested my motherboard - no errors, than i tested my videocard with stability test for 15 min, but didn't crash. I am not sure, but i think the problem is with the videocard and that the videocard is overheating. When i put the laptop on a book and the holes for the cooling are opened it's not crashing, but when i am in bed and the cooling is not good it gives that ugly blue screen... if you have the resolve pls reply... it's verry annoing and i'm considering replacing the video card...
UPDATE: The problem isn't overheating of the video card. I monitored the video card with GPU-z for a long time. I had blue screen with vertical lines at ~ 13:23 local time and that's the log seconds before the crash from the GPU-z:
Date , GPU Core Clock [MHz] , GPU Memory Clock [MHz] , GPU Temperature [°C] , Fan Speed [%] , GPU Load [%] , Fan Speed [RPM] , GPU Temp.(DISPIO) [°C] , GPU Temp.(MEMIO) [°C] , GPU Temp.(SHADERCORE) [°C] ,
2010-05-09 13:22:30 , 450.0 , 299.3 , 57.0 , 30 , 24 , - , 56.0 , 58.0 , -163.0 ,

2010-05-09 13:22:31 , 220.0 , 299.3 , 57.0 , 30 , 14 , - , 56.5 , 58.0 , -163.0 ,

2010-05-09 13:22:32 , 220.0 , 299.3 , 58.0 , 30 , 28 , - , 56.0 , 57.5 , -163.0 ,

2010-05-09 13:22:33 , 450.0 , 598.5 , 57.0 , 30 , 0 , - , 56.5 , 58.0 , -163.0 ,

2010-05-09 13:22:34 , 220.0 , 299.3 , 58.0 , 30 , 0 , - , 56.0 , 57.5 , -163.0 ,

2010-05-09 13:22:35 , 220.0 , 299.3 , 57.0 , 30 , 20 , - , 56.5 , 58.0 , -163.0 ,

2010-05-09 13:22:36 , 220.0 , 299.3 , 58.0 , 30 , 4 , - , 56.0 , 57.5 , -163.0 ,

2010-05-09 13:22:37 , 220.0 , 299.3 , 58.0 , 30 , 21 , - , 56.5 , 57.5 , -163.0 ,

2010-05-09 13:22:38 , 220.0 , 299.3 , 58.0 , 30 , 18 , - , 56.5 , 58.5 , -163.0 ,

2010-05-09 13:22:39 , 220.0 , 299.3 , 57.0 , 30 , 17 , - , 56.0 , 57.5 , -163.0 ,

All temperatures are pretty normal. Last night i tried overloading my videocard and i reached 80+ Grad C without any problem for the computer. It worked fine and there wasn't crash with blue screen, so the problem is not "overheating" of videocard.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#11
Have you checked the Event Viewer?

Are you getting any minidump files? Can you zip the last two up and attach?

Have you updated the Video drivers?

Have you tried another video card?
 


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