Getting blue screen error, when I am connecting USB-TO-Serial converter..!

Discussion in 'Windows 7 Hardware' started by murali9491, Jun 20, 2012.

  1. murali9491

    murali9491 New Member

    Jun 20, 2012
    Likes Received:

    I am having an issue form past so many days, when I am connecting to Switch/Router/Server to my laptop through USB-TO-Serial converter for collecting the logs... at that time I am getting blue screen error.

    To avoid this issue erlier I had formatted my laptop lots of time, but still I am getting the same issue again and again, even though I had re-installed the proper vendor drivers also I am getting the same issue.

    Laptop Make: HP
    Laptop Model: EliteBook 8440p
    Operating System: Windows 7 Enterprises (64bit)
    Converter : Benklin
    Converter type: USB TO Serial converter.

    Regards / Muralidhar
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    The one Belkin adapter cable I see only seems to go through XP for an OS. Do you have Windows 7 Drivers? Have you tried installing any other drivers in Compatibility mode?

    The 64 bit version of Windows is the most restrictive for drivers. A 64 bit XP driver may not work at all.

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