Getting error 0x800f0988 when trying to update windows

mattwhite794

New Member
When im trying to install the 2020-03 cumulative update it will throw me this error, i tried everything from dism to defraging the hard drive but its still giving me that error message, it will jump from 20% to 70% for 10 minutes and then 100% and it will stay there for 5 minutes before throwing me that error

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Neemobeer

Cloud Security Engineer
Staff member
I would try running the windows update troubleshooter and if that doesn't resolve the issue then the next steps would be looking at the CBS.log and the Windows Update log which you have to dump with the powershell cmdlet Get-WindowsUpdateLog
 

mattwhite794

New Member
I would try running the windows update troubleshooter and if that doesn't resolve the issue then the next steps would be looking at the CBS.log and the Windows Update log which you have to dump with the powershell cmdlet Get-WindowsUpdateLog
Ill give that a go

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mattwhite794

New Member
I would try running the windows update troubleshooter and if that doesn't resolve the issue then the next steps would be looking at the CBS.log and the Windows Update log which you have to dump with the powershell cmdlet Get-WindowsUpdateLog
Right, i generated my log for my windows updates and i dont get it, could you take a look for me?


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Neemobeer

Cloud Security Engineer
Staff member
Try opening services.msc and
  • Stop the Windows Update Service and Background Intelligent Transfer if it's running
  • Delete C:\Windows\SoftwareDistribution
  • Restart Windows Update Service and recheck for updates
 

mattwhite794

New Member
Try opening services.msc and
  • Stop the Windows Update Service and Background Intelligent Transfer if it's running
  • Delete C:\Windows\SoftwareDistribution
  • Restart Windows Update Service and recheck for updates
Did you want me to delete the entire folder, including the softwaredistrubution folder?

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