ghost files1

Discussion in 'Windows 7 Help and Support' started by anon125, Oct 31, 2011.

  1. anon125

    anon125 Well-Known Member

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    Hp came with two drives. vista 64
    set it back to factory specs and installed win7 64.
    seem okay.
    just noticed that the other drive is empty - correct.
    but properties says there is 43GB there!
    it is set up to show hidden files.
    how do i tell win7 64 that hey! the drive is empty.
    thanks
     
  2. Saltgrass

    Saltgrass Excellent Member
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    Can you open disk management and take a snipping tool picture of the window? Then attach with the paperclip.

    Make sure the partitions are annotated so we can see what they are...
     
  3. davehc

    davehc Microsoft MVP
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    Also confirm you have it set up to show the protected operating system?
     
  4. anon125

    anon125 Well-Known Member

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    i don't know enuf to get the pics you meann.
    but maybe these would help.
    thanks
     

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  5. Trouble

    Trouble Noob Whisperer

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    Click the start orb and type
    disk management
    into the search box and hit enter
    click the maximize box top right of window between the X (close button) and the - (minimize button) so it fills the whole screen
    Now click the start orb again, then all programs, then accessories, then snipping tool
    In the snipping tool click new then window snip and then click the maximized disk management window
    This should produce an image file for you to save and attach to your next post as Saltgrass has requested.
    Regards
    Randy
     
  6. anon125

    anon125 Well-Known Member

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    here is the disk management

    i also tried the microsoft "fix it portable"

    it renamed the thumb drive!
    but no help.

    thanks
     

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    #6 anon125, Nov 1, 2011
    Last edited: Nov 1, 2011
  7. Saltgrass

    Saltgrass Excellent Member
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    I was trying to get an idea of how the drives are set up, not the individual partitions. If you include the graphical depiction, we can tell.

    My concern is that with multiple drives, installs may not be the way you assume.

    Something like the attached...
     

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  8. anon125

    anon125 Well-Known Member

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    i doubt there are partitions in this drive.
    is what i posted what you need?
    thanks
     
  9. davehc

    davehc Microsoft MVP
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    Re my earlier post.
    Open Windows explorer.
    Click the "tools" tab, and then "Folder Options", then "View"

    Scroll down and UNtick "Hide protected Operating System"
    Close and reopen the Windows explorer and see if any files/folders are no showing in the previously empty drive.
     
  10. anon125

    anon125 Well-Known Member

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    thanks
    this is what i found - only MBs
     

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  11. davehc

    davehc Microsoft MVP
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    They should all be 0 bytes, but delete them all under recycle bin and recheck the properties of the whole drive.
     
  12. Saltgrass

    Saltgrass Excellent Member
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    I also notice the partition is set to compress. Since some of the items in the recycle bin are from 2008, could there be some type of compressed files not recognized? Have you ever run any third party software that might hide data?

    Maybe running a third party partition management utility would show something, or using it to recover files.

    I never got the picture I wanted, but it looks like your install is fairly normal. The boot files are in the primary OS partition. It just seems strange the size you seem to be looking for is just about what a normal OS install partition would take.
     
  13. anon125

    anon125 Well-Known Member

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    thhanks
    no other software has been used.
    i aint that sophisticated!
     
  14. anon125

    anon125 Well-Known Member

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    i deleted the old files in that recycle bin and emptied the main recycle bin.
    no change to the 43GB still in drive E.
    if you tell me how i will get the info you need.
    i am considering reformatting the e drive. which format should i use FAT or the other one.
    thanks
     
  15. davehc

    davehc Microsoft MVP
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    Format in the default - NTFS, if that is the way you want to go. But please, before you do that, go back to post number 5 and follow Troubles request. You may be formatting a boot drive, with other data on it, or something essentia to the running of your OS.
    You may find it simpler to post a snip like this:
    Following Trouble's first line (to "so it fills the whole screen") hit the ALT and Print Screen keys, at the same time.
    Open the built in "paint" program from the menu. Click the Ctrl and V keys. This will reproduce your captured image. Save as, somewhere, and post it in this thread.
     
  16. anon125

    anon125 Well-Known Member

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    will give it a try - thanks
     
  17. anon125

    anon125 Well-Known Member

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    please see attached - i also did a close up of the other info incase the print was too small!
    thanks
     

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  18. davehc

    davehc Microsoft MVP
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    from your attachment, I would be prepared to reformat (NTFS)
     
  19. anon125

    anon125 Well-Known Member

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    thanks.....
     

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