Windows 7 Given a computer from china with broken windows 7 application--trying to reinstall but I don't read


New Member
Jun 7, 2013
My son was given a computer (Sony Vaio - E) and the computer was a Chinese boy's. The computer's Window 7 application is broken and needs to be re-installed. I have a windows 7 disk but the prompt boxes that appear only read in Chinese due to the previous setting. I cannot access anything on the computer only an error message appears. If you don't click the proper box the computer just shuts down. I am afraid to click the wrong box and cause more damage to the computer. Any advice would be extremely helpful. Thanx


Microsoft MVP
Staff member
Microsoft MVP
May 16, 2010
North Lincolnshire, England
I suspect you will find yourself fighting a losing battle with the existing installation and I would run a full clean install from a retail Windows 7 install disk. You could do this quite cheaply if you buy an upgrade version and use it for a clean install.
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