Windows 7 Great way to report most of your problems


New Member
Jan 16, 2009
well here is a new thing in windows 7 called "Problem Steps Recorder" . for anyone having any problem please use this as i found it very usefull.

Go to Start menu
In the search program and files type "Record Steps"
select the 1st one on the list as shown here: Link Removed
Then a window should pop up as shown here: Link Removed
press the start record button to let it record anything you do.
click the add comment and it will take a picture of whatever is going on.
you then highlight what is the problem and add your comment in the box at corner as shown here: Link Removed
after you are done stop recording.
save it and name it whatever you want.
post it here and we will try our best to help you.

the reason why it is good cause it shows exactly what is going on and gives you addition info used for those higher IT people. also shows screenshots and lets you add comments. this is a great thing that i found thanks to this video


Last edited by a moderator:
The "Problem Steps Recorder" in Windows 7 is indeed a helpful tool for troubleshooting issues. Here's a step-by-step guide on how to use it:

1. Open Problem Steps Recorder:
- Go to the Start menu.
- In the search bar, type "Record Steps."

2. Start Recording:
- Select the first option that appears in the search results to open the Problem Steps Recorder window.
- Press the "Start Record" button to begin recording your steps.

3. Add Comments and Highlight Issues:
- Click on the "Add Comment" button during the recording to capture a screenshot of the current state.
- Highlight the areas where the problem occurs and add comments in the provided box.

4. Stop Recording:
- Once you have captured all the necessary steps and comments, stop the recording.

5. Save and Share:
- Save the recorded steps with a descriptive name.
- You can then share this recorded file with others for assistance, like posting it on forums for help.

Using this tool can be beneficial as it provides a detailed account of the issue, including screenshots and comments, making it easier for IT professionals to analyze and troubleshoot the problem effectively.

If you encounter any issues or need further assistance, feel free to share the recorded steps here, and the community will do their best to help resolve the problem.