Hard Crashes - Often followed by problems booting

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by mfrost, Apr 7, 2013.

  1. mfrost

    mfrost Well-Known Member

    Oct 14, 2010
    Likes Received:
    Hi folks,

    I've been having these hard crashes for roughly 3 weeks now and i'm not too sure what the cause of them are.

    It seems to usually be when my computer is playing a video file or running a game or multi-tasking. When it happens it's very sudden, the whole computer completely freezes up, no mouse movement, nothing (not even a BSOD - but it did create a dump file so i guess it would have shown the blue screen if it could have done). The crash results in me having to power down the computer via the power button.

    Often when trying to reboot the computer after the crash my computer will refush to show anything on the screen and there is no hard drive activity for 5-10 attempts of powering off and back on but eventually it will get back into windows (but also sometimes failing to load at the windows loading screen - hard drive activity seems to just stop and nothing happens).

    Hopefully you guys could shead some light on the situation? :)

    Many many thanks!


    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Mar 22, 2010
    Likes Received:
    For starters:
    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

    C: drive only has about 10% free space. F: only has 3%; M: has less than 2%; S: has about 8%. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    You have 6 hard drives. What is the make/model/wattage and age of your Power Supply?

    Bluetooth drivers aren't installed - please install them.
    These devices are disabled. Is this deliberate? If so, why? Please enable them and update them - feel free to disable them again if so desired.
    If all the above doesn't fix the problems, please perform these additional hardware diagnostics: Additional Hardware Diagnostics

    The following is for informational purposes only.
    [font=lucida console]**************************Sun Apr  7 13:08:29.194 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040713-20904-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 0:00:07.130[/B]
    Probably caused by :[B]GenuineIntel[/B]
    BugCheck [B]124, {0, fffffa8005d9d8f8, 0, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8005d9d8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV[/B]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    [font=lucida console]**************************Sun Apr  7 13:08:29.194 2013 (UTC - 4:00)**************************
    mvxxmm.sys         Fri Dec 25 01:45:15 2009 (4B345F7B)
    mv91xx.sys         Fri Dec 25 01:45:39 2009 (4B345F93)
    amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    Lbd.sys            Thu Feb  3 09:23:53 2011 (4D4ABA79)
    jraid.sys          Thu May 19 03:55:18 2011 (4DD4CCE6)
    gfibto.sys         Thu Sep  1 21:31:28 2011 (4E6031F0)
    iaStor.sys         Mon Oct 17 18:54:08 2011 (4E9CB210)
    MpFilter.sys       Wed Oct 31 18:43:06 2012 (5091A97A)

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