I have Dell Inspiron 580s, which is 5 months old. I recovered the factory setting using the recovery CD i had created after the purchase. Now i am only able to see the C drive which has the OS and other partition (which has the data which I don't want to lose) is not shown. When I go to disk management, the partition is seen there. Also, when I try to give it an alphabetical identification I get an error "Parameter is Incorrect". I know that I can format the drive and rename it, but is there a way that I can recover the data from the drive.

Also, when I go to dell datasafe online site and try and recover some data, it shows that my computer is not online, while I am accessing the net from the same computer.

Please, please please, somebody please help me.


Excellent Member
Microsoft Community Contributor
In disk management, is the partition you see the correct size. and not a special partition of some type? What does the partition say about its configuration?

Did you have the same partition setup when you made the recovery media?

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