Having problems with Bsod

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ruhroh, Nov 21, 2012.

  1. ruhroh

    ruhroh New Member

    Joined:
    Nov 21, 2012
    Messages:
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    Hi,

    I have been having problems with my machine lately. It has been having problems starting up. It seems to run memchk everytime it starts up. It also BSOD's occasionally.

    I did have my cpu overclocked but have reverted it since. It's still having the same issues. Is my harddrive dying? I attached the logs from the windows 7 diagnostic tool that you guys have. I also attached my latest memchk results called, My_memchk_system_log, in there as well.

    My specs:

    i5 760 at stock frequency
    ASUS P7P55D-e LGA 1156 Motherboard
    GTX 470
    530W Seasonic power supply

    Appreciate any help!
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    Please do not resume overclocking until we've finished troubleshooting. If overclocking, please stop.

    There are no Windows Updates since SP1 - most systems have 130 to 140. Please visit Windows Update and get ALL available updates immediately.

    Only 222 mB of free RAM. Please add RAM to the system. While waiting to add RAM, do not run more than one program at a time - and eliminate as many of the 3rd party startup programs as you can.

    Win7 doesn't like wireless USB network adapters. Ensure that you have the latest Win7 drivers for this device (DO NOT use Vista era drivers - they will cause BSOD's). Here's my rant about these devices:
    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have

    seen dtsoftbus01.sys blamed on several occasions).
    There are a lot of these errors:
    Are you able to perform a System Restore to a point before this started happening? If so, please do it and see if that helps.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    dfmirage.sys Fri Jan 11 16:04:26 2008 (4787D9DA)
    Mirage Driver by DemoForge, LLC.
    http://www.carrona.org/drivers/driver.php?id=dfmirage.sys

    wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
    Western Digital SCSI Arcitecture Model (SAM) WDM driver[br]2008 driver version has known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys

    Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

    nusb3hub.sys Thu Jan 21 22:22:18 2010 (4B5919EA)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

    nusb3xhc.sys Thu Jan 21 22:22:21 2010 (4B5919ED)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

    dtsoftbus01.sys Fri Jun 17 03:38:37 2011 (4DFB047D)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sysPlease un-install this using the instructions provided above.



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Wed Nov 21 04:15:07.086 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112112-38017-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 5:13:51.584[/B]
    BugCheck Code: [B]BugCheck 1000007E, {ffffffffc0000022, fffff800032c4b80, fffff88003147d30, fffff88003147dd0}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!RtlRaiseStatus+18 )[/B]
    BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
    Arguments: 
    Arg1: ffffffffc0000022, The exception code that was not handled
    Arg2: fffff800032c4b80, The address that the exception occurred at
    Arg3: fffff88003147d30, Exception Record Address
    Arg4: fffff88003147dd0, Context Record Address
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID: [B]X64_0x7E_nt!RtlRaiseStatus+18[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: [B]2808[/B]
      BIOS Version                  1301   
      BIOS Release Date             08/27/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Nov 20 22:28:37.056 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112012-29250-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:03:39.555[/B]
    BugCheck Code: [B]BugCheck 24, {1904fb, fffff88008eeb8e8, fffff88008eeb140, fffff880012bdb49}[/B]
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :[B]memory_corruption[/B]
    BugCheck Info: [B]NTFS_FILE_SYSTEM (24)[/B]
    Arguments: 
    Arg1: 00000000001904fb
    Arg2: fffff88008eeb8e8
    Arg3: fffff88008eeb140
    Arg4: fffff880012bdb49
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME: [B]AvastSvc.exe[/B]
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_ONE_BIT[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: [B]2808[/B]
      BIOS Version                  1301   
      BIOS Release Date             08/27/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Nov 20 22:18:48.522 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112012-38298-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:01:54.630[/B]
    BugCheck Code: [B]BugCheck 74, {2, fffff880067f8b20, 2, ffffffffc000014d}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )[/B]
    BugCheck Info: [B]BAD_SYSTEM_CONFIG_INFO (74)[/B]
    Arguments: 
    Arg1: 0000000000000002, (reserved)
    Arg2: fffff880067f8b20, (reserved)
    Arg3: 0000000000000002, (reserved)
    Arg4: ffffffffc000014d, usually the NT status code.
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x74
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x74_nt!CmpLoadHiveThread+23a[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: [B]2808[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Nov 15 13:13:22.529 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111512-38064-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:02:18.949[/B]
    BugCheck Code: [B]BugCheck 74, {2, fffff8800676fb20, 2, ffffffffc000014d}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )[/B]
    BugCheck Info: [B]BAD_SYSTEM_CONFIG_INFO (74)[/B]
    Arguments: 
    Arg1: 0000000000000002, (reserved)
    Arg2: fffff8800676fb20, (reserved)
    Arg3: 0000000000000002, (reserved)
    Arg4: ffffffffc000014d, usually the NT status code.
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x74
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x74_nt!CmpLoadHiveThread+23a[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Nov 10 11:54:37.583 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111012-27986-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:01:05.988[/B]
    BugCheck Code: [B]BugCheck 74, {2, fffff88006761b20, 2, ffffffffc000014d}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )[/B]
    BugCheck Info: [B]BAD_SYSTEM_CONFIG_INFO (74)[/B]
    Arguments: 
    Arg1: 0000000000000002, (reserved)
    Arg2: fffff88006761b20, (reserved)
    Arg3: 0000000000000002, (reserved)
    Arg4: ffffffffc000014d, usually the NT status code.
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x74
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x74_nt!CmpLoadHiveThread+23a[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: [B]3733[/B]
     
    Processor may be overclocked!
    Expected Frequency:   2800
    Actual Frequency:     3733
    Overclock Ratio:      [COLOR=red]1.33321[/COLOR]
     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Nov  4 12:55:55.521 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110412-16348-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:01:34.941[/B]
    BugCheck Code: [B]BugCheck 74, {2, fffff880009ffb20, 2, ffffffffc000014d}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )[/B]
    BugCheck Info: [B]BAD_SYSTEM_CONFIG_INFO (74)[/B]
    Arguments: 
    Arg1: 0000000000000002, (reserved)
    Arg2: fffff880009ffb20, (reserved)
    Arg3: 0000000000000002, (reserved)
    Arg4: ffffffffc000014d, usually the NT status code.
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x74
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x74_nt!CmpLoadHiveThread+23a[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Nov  3 13:43:19.889 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\110312-66612-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 3:36:42.920[/B]
    BugCheck Code: [B]BugCheck 50, {ffff8a00477abe48, 0, fffff8800133cb09, 7}[/B]
    Probably caused by :[B]Ntfs.sys ( Ntfs!NtfsGrowLookupStack+19 )[/B]
    BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
    Arguments: 
    Arg1: ffff8a00477abe48, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8800133cb09, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000007, (reserved)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME: [B]chrome.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x50_Ntfs!NtfsGrowLookupStack+19[/B]
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: [B]3733[/B]
     
    Processor may be overclocked!
    Expected Frequency:   2800
    Actual Frequency:     3733
    Overclock Ratio:      [COLOR=red]1.33321[/COLOR]
     
      BIOS Version                  1301   
      BIOS Release Date             08/27/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Wed Nov 21 04:15:07.086 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]dfmirage.sys                Fri Jan 11 16:04:26 2008 (4787D9DA)[/B][/COLOR]
    [COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
    [COLOR=RED][B]ASACPI.sys                  Wed May 13 21:25:17 2009 (4A0B72FD)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    athurx.sys                  Mon Jan  4 22:23:16 2010 (4B42B0A4)
    [COLOR=RED][B]nusb3hub.sys                Thu Jan 21 22:22:18 2010 (4B5919EA)[/B][/COLOR]
    [COLOR=RED][B]nusb3xhc.sys                Thu Jan 21 22:22:21 2010 (4B5919ED)[/B][/COLOR]
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    cmudaxp.sys                 Wed Sep 15 23:41:13 2010 (4C9191D9)
    nvBridge.kmd                Sat Oct 16 13:06:16 2010 (4CB9DB88)
    cpuz135_x64.sys             Tue Nov  9 08:33:36 2010 (4CD94DB0)
    LHidFilt.Sys                Sat Apr 30 07:51:39 2011 (4DBBF7CB)
    LMouFilt.Sys                Sat Apr 30 07:51:45 2011 (4DBBF7D1)
    [COLOR=RED][B]dtsoftbus01.sys             Fri Jun 17 03:38:37 2011 (4DFB047D)[/B][/COLOR]
    nvhda64v.sys                Tue Jan 17 07:45:46 2012 (4F156D7A)
    SCDEmu.SYS                  Wed Apr 18 23:53:28 2012 (4F8F8C38)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    aswFsBlk.SYS                Tue Aug 21 05:04:55 2012 (50334F37)
    aswMonFlt.sys               Tue Aug 21 05:05:00 2012 (50334F3C)
    aswTdi.SYS                  Tue Aug 21 05:05:01 2012 (50334F3D)
    aswrdr2.sys                 Tue Aug 21 05:05:16 2012 (50334F4C)
    aswSP.SYS                   Tue Aug 21 05:05:54 2012 (50334F72)
    aswSnx.SYS                  Tue Aug 21 05:05:56 2012 (50334F74)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Nov 15 13:13:22.529 2012 (UTC - 5:00)**************************
    nvlddmkm.sys                Wed Feb 29 13:04:52 2012 (4F4E68C4)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Nov  3 13:43:19.889 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
    usbaapl64.sys               Fri Jun 22 02:01:11 2012 (4FE40A27)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=dfmirage.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=athurx.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
     
    #2 usasma, Nov 22, 2012
    Last edited: Nov 22, 2012
  3. ruhroh

    ruhroh New Member

    Joined:
    Nov 21, 2012
    Messages:
    6
    Likes Received:
    0
    Ok I went ahead and bought more ram.

    I am not sure if a system restore is a viable option as the crashes started occurring a while ago.

    I don't have any Windows updates to do. My computer does them automatically so I am not sure why the report would show 0 updates since SP1...

    Thanks for the advice!
     
  4. GeneralHiningII

    GeneralHiningII Honorable Member

    Joined:
    Sep 21, 2012
    Messages:
    745
    Likes Received:
    7
    Could you try forcing a check for updates in Windows Update? Once you upgrade to SP1 it should still show the list of updates you did before the upgrade.

    Just a suggestion - remember to follow the rest of the pointers provided by usasma.
     
  5. ruhroh

    ruhroh New Member

    Joined:
    Nov 21, 2012
    Messages:
    6
    Likes Received:
    0
    Ok, I opened up Windows update and see that I have over 200 updates completed successfully. Not sure why it doesn't show in my log..ill follow the rest of the advice that usasma gave
     

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