HELP!! BSOD... Should I buy a new computer?

#1
I've been having about 4-5 BSOD randomly over the past few months... Not a huge deal, although a little annoying.

But, starting this Thursday, I have a live webinar training that I'm conducting, and a crash would be BAD. Should I buy a new computer or is there a fix?

I'm attaching my log files.

Thanks!


Joshua View attachment report.zip
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Hi Joshua,
thanks for supplying the report although it's better if you could zip the actual dump files and post them. Just looking through the report though I'd hazard that updating your drivers and perhaps bios if needed would help some.
Check your RAM using memtest: http://www.memtest.org/ Check one stick at a time.
As I'm sure your aware the dump files can be found here:
C:\Windows\Minidump
 


Last edited:
#4



1. http://windows7forums.com/blue-scre...mportant-every-thread-starter-please-see.html


PROVIDED THAT THE RAM IS SET RIGHT IN THE BIOS,

2. Remove Avast:

avast! Uninstall Utility


3. Install MSE:

www.microsoft.com/security_essentials/


4. Update drivers:

Apfiltr.sys Sun May 24 06:57:40 2009
Touch Pad

athrx.sys Mon Oct 05 12:33:57 2009
Atheros Wireless LAN

atikmdag.sys Thu Jul 02 13:45:07 2009
ATI

DKbFltr.sys Wed Mar 25 23:15:42 2009
Dritek Keyboard

k57nd60a.sys Sat Jun 20 07:34:49 2009
Broadcom NetLink Gigabit Ethernet

UBHelper.sys Mon Apr 27 04:48:19 2009
NTI CDROM
Dragon HLP
NewTech Infosystems Corporation






Crash Dumps:

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\123010-26707-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a4b000 PsLoadedModuleList = 0xfffff800`02c88e50
Debug session time: Thu Dec 30 09:33:11.929 2010 (UTC - 5:00)
System Uptime: 0 days 10:24:53.171
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff80068c431c9, 2, 8, fffff80068c431c9}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff80068c431c9, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff80068c431c9, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf30e0
 fffff80068c431c9 

CURRENT_IRQL:  2

FAULTING_IP: 
+3361373062303637
fffff800`68c431c9 ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  iPodService.ex

TRAP_FRAME:  fffff8800247c040 -- (.trap 0xfffff8800247c040)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000005e15420 rbx=0000000000000000 rcx=fffffa8006a33180
rdx=fffff8800247c520 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80068c431c9 rsp=fffff8800247c1d8 rbp=0000000000000003
 r8=0000000000000003  r9=0000000000000000 r10=0000000000000003
r11=fffffa8006a33168 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
fffff800`68c431c9 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002abaca9 to fffff80002abb740

FAILED_INSTRUCTION_ADDRESS: 
+3361373062303637
fffff800`68c431c9 ??              ???

STACK_TEXT:  
fffff880`0247bef8 fffff800`02abaca9 : 00000000`0000000a fffff800`68c431c9 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`0247bf00 fffff800`02ab9920 : fffff880`0247c070 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff880`0247c040 fffff800`68c431c9 : fffff800`02abf03c fffff8a0`0b680060 fffff800`02dd0cd0 00000000`00000000 : nt!KiPageFault+0x260
fffff880`0247c1d8 fffff800`02abf03c : fffff8a0`0b680060 fffff800`02dd0cd0 00000000`00000000 fffffa80`04274700 : 0xfffff800`68c431c9
fffff880`0247c1e0 fffff800`02db72ef : 00000000`00000003 fffff880`0247c520 fffff880`00000000 fffff880`00000006 : nt!KeWaitForMultipleObjects+0x563
fffff880`0247c490 fffff800`02db7bf2 : 00000000`04b73e01 00000001`00000000 001f0003`00000000 00000000`001f0001 : nt!ObpWaitForMultipleObjects+0x294
fffff880`0247c960 fffff800`02aba993 : fffffa80`06a33060 00000000`02abf298 fffff880`0247cbc8 00000000`00000000 : nt!NtWaitForMultipleObjects+0xe5
fffff880`0247cbb0 00000000`76e9030a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`02abf278 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76e9030a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiPageFault+260
fffff800`02ab9920 440f20c0        mov     rax,cr8

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiPageFault+260

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

Followup: MachineOwner
---------



Drivers:

Code:
start             end                 module name
fffff880`00ee7000 fffff880`00f3e000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04de2000 fffff880`04dfa000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`02c9a000 fffff880`02d24000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045de000 fffff880`045f4000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0182d000 fffff880`01842000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00ec4000 fffff880`00ecf000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`04572000 fffff880`045b3000   Apfiltr  Apfiltr.sys  Sun May 24 06:57:40 2009 (4A192824)
fffff880`053ee000 fffff880`053f7000   aswFsBlk aswFsBlk.sys Tue Nov 24 18:50:04 2009 (4B0C712C)
fffff880`053d4000 fffff880`053ee000   aswMonFlt aswMonFlt.sys Tue Nov 24 18:49:55 2009 (4B0C7123)
fffff880`02d24000 fffff880`02d2d000   aswRdr   aswRdr.SYS   Tue Nov 24 18:48:59 2009 (4B0C70EB)
fffff880`01811000 fffff880`0182d000   aswSP    aswSP.SYS    Tue Nov 24 18:50:24 2009 (4B0C7140)
fffff880`019f0000 fffff880`01a00000   aswTdi   aswTdi.SYS   Tue Nov 24 18:49:09 2009 (4B0C70F5)
fffff880`079a4000 fffff880`079af000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e76000 fffff880`00e7f000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e7f000 fffff880`00ea9000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0424e000 fffff880`043cb000   athrx    athrx.sys    Mon Oct 05 12:33:57 2009 (4ACA1FF5)
fffff880`04cb1000 fffff880`04cd1000   AtiHdmi  AtiHdmi.sys  Fri Jun 05 04:31:42 2009 (4A28D7EE)
fffff880`03aaa000 fffff880`040c1000   atikmdag atikmdag.sys Thu Jul 02 13:45:07 2009 (4A4CF223)
fffff880`018d1000 fffff880`018d9000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff880`00faf000 fffff880`00fbb000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`01944000 fffff880`0194b000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`01800000 fffff880`01811000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02bdf000 fffff880`02bfd000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`052e6000 fffff880`053b1000   CAX_CNXT CAX_CNXT.sys Fri Feb 13 16:19:32 2009 (4995E3E4)
fffff880`05651000 fffff880`057c5000   CAX_DPV  CAX_DPV.sys  Fri Feb 13 16:24:50 2009 (4995E522)
fffff880`05294000 fffff880`052e6000   CAXHWAZL CAXHWAZL.sys Fri Feb 13 16:20:54 2009 (4995E436)
fffff960`007b0000 fffff960`007d7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01911000 fffff880`0193b000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04d36000 fffff880`04de2000   CHDRT64  CHDRT64.sys  Tue Aug 11 15:59:47 2009 (4A81CDB3)
fffff880`00c97000 fffff880`00d57000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`018a1000 fffff880`018d1000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c39000 fffff880`00c97000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04534000 fffff880`04538500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00fa6000 fffff880`00faf000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`045c2000 fffff880`045d2000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`057ee000 fffff880`057fc000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`045d2000 fffff880`045de000   dfmirage dfmirage.sys Fri Jan 11 16:04:26 2008 (4787D9DA)
fffff880`02c77000 fffff880`02c95000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02c68000 fffff880`02c77000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0188b000 fffff880`018a1000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04557000 fffff880`04563000   DKbFltr  DKbFltr.sys  Wed Mar 25 23:15:42 2009 (49CAF35E)
fffff880`04d0e000 fffff880`04d30000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05254000 fffff880`05260000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0526b000 fffff880`0527e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05260000 fffff880`0526b000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`057d4000 fffff880`057e0000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`040c1000 fffff880`041b5000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`041b5000 fffff880`041fb000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01125000 fffff880`01139000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010d9000 fffff880`01125000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013d9000 fffff880`013e3000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01851000 fffff880`0188b000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`043f0000 fffff880`043fd000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02a02000 fffff800`02a4b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03a00000 fffff880`03a24000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05619000 fffff880`05621080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`02b17000 fffff880`02bdf000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0148f000 fffff880`01498000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04539000 fffff880`04557000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03a24000 fffff880`03a75000   k57nd60a k57nd60a.sys Sat Jun 20 07:34:49 2009 (4A3CC959)
fffff880`04563000 fffff880`04572000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bcc000 fffff800`00bd6000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0420b000 fffff880`0424e000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013ae000 fffff880`013c8000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04d30000 fffff880`04d35200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04c21000 fffff880`04c36000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`053b1000 fffff880`053d4000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c18000 fffff880`00c25000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`02a93000 fffff880`02a97280   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE)
fffff880`057c5000 fffff880`057d4000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`0527e000 fffff880`0528c000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`045b3000 fffff880`045c2000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02a00000 fffff880`02a18000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02a18000 fffff880`02a45000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`02a45000 fffff880`02a93000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03a87000 fffff880`03aaa000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`00ea9000 fffff880`00eb4000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`019a9000 fffff880`019b4000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f47000 fffff880`00f51000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01139000 fffff880`01197000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02c5d000 fffff880`02c68000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0147d000 fffff880`0148f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014a0000 fffff880`01592000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04424000 fffff880`04430000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02aec000 fffff880`02aff000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04430000 fffff880`0445f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04c9c000 fffff880`04cb1000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02db7000 fffff880`02dc6000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d2d000 fffff880`02d72000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01592000 fffff880`015f2000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`019b4000 fffff880`019c5000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c51000 fffff880`02c5d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a4b000 fffff800`03027000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0120b000 fffff880`013ae000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`043e8000 fffff880`043f0000   NTIDrvr  NTIDrvr.sys  Tue Mar 24 23:09:39 2009 (49C9A073)
fffff880`0193b000 fffff880`01944000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02a99000 fffff880`02aec000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02d7b000 fffff880`02da1000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f91000 fffff880`00fa6000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f51000 fffff880`00f84000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00eb4000 fffff880`00ec4000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013c8000 fffff880`013d9000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06076000 fffff880`0611c000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04cd1000 fffff880`04d0e000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c25000 fffff880`00c39000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04400000 fffff880`04424000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0445f000 fffff880`0447a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0447a000 fffff880`0449b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0449b000 fffff880`044b5000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c00000 fffff880`02c51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0198e000 fffff880`01997000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01997000 fffff880`019a0000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019a0000 fffff880`019a9000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01197000 fffff880`011d1000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02aff000 fffff880`02b17000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0611c000 fffff880`06127000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0788c000 fffff880`07922000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`0616e000 fffff880`061d5000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`06127000 fffff880`06154000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`044b5000 fffff880`044b6480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06154000 fffff880`06166000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`019e3000 fffff880`019f0000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`019c5000 fffff880`019e3000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02de1000 fffff880`02df5000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011d1000 fffff880`011f7000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`043e0000 fffff880`043e8000   UBHelper UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
fffff880`05200000 fffff880`05254000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`03a75000 fffff880`03a87000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05631000 fffff880`0564e000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05622000 fffff880`05623f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04523000 fffff880`04534000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04517000 fffff880`04523000   usbfilter usbfilter.sys Fri Apr 03 07:39:51 2009 (49D5F587)
fffff880`04c42000 fffff880`04c9c000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04200000 fffff880`0420b000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`044c1000 fffff880`04517000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00f84000 fffff880`00f91000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0194b000 fffff880`01959000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01959000 fffff880`0197e000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fbb000 fffff880`00fd0000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`07949000 fffff880`07956000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02da1000 fffff880`02db7000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02dc6000 fffff880`02de1000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0197e000 fffff880`0198e000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00d57000 fffff880`00dfb000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00c00000 fffff880`00c0f000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d72000 fffff880`02d7b000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`00380000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`02df5000 fffff880`02dfe000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f3e000 fffff880`00f47000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`04c00000 fffff880`04c21000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`06166000 fffff880`0616e000   XAudio64 XAudio64.sys Wed Apr 29 14:21:07 2009 (49F89A93)

Unloaded modules:
fffff880`0793c000 fffff880`07949000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0424e000 fffff880`043cb000   athrx.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0017D000
fffff880`0792f000 fffff880`0793c000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0424e000 fffff880`043cb000   athrx.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0017D000
fffff880`07922000 fffff880`0792f000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`0424e000 fffff880`043cb000   athrx.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0017D000
fffff880`043d3000 fffff880`043e0000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`04256000 fffff880`043d3000   athrx.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0017D000
fffff880`05600000 fffff880`05619000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00019000
fffff880`057e0000 fffff880`057ee000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`05624000 fffff880`05631000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`07831000 fffff880`07842000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`07853000 fffff880`07884000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`07842000 fffff880`07853000   WinUsb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`079af000 fffff880`079c0000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`07800000 fffff880`07831000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`079c0000 fffff880`079d1000   WinUsb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`07993000 fffff880`079a4000   usbaapl64.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`07922000 fffff880`07993000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`018d9000 fffff880`018e7000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`018e7000 fffff880`018f3000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`018f3000 fffff880`018fe000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`018fe000 fffff880`01911000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
 


#5
spd.PNG Here's the CPUZ screenshots.

Thanks for the help!

memorycapture.PNG cpucapture.PNG
 


Last edited:

Trouble

Noob Whisperer
#6
Joshua:
Please edit your previous post or add another that includes the SPD tab from CPUz.
Thanks
Randy
 


#7
SPD added above. Thanks.

Also, what's the safest/fastest way to get all of those updated drivers?
 


Last edited:
#8
The memory is set wrong !!

Should be 400 Mhz 6-6-6-18 1.8v.

Load 'optimized defaults' in the bios and save.
 


#9
Interesting... I've never played with any of the BIOS setting before... Should I still update the drivers? What's the fastest/safest way to do so?
 


Trouble

Noob Whisperer
#10
There is actually no fastest way. It will take some time and effort on your part to track them down. Use device manager and determine to the best of your ability the individual component's manufactuer, model name, model number and any version specific numbers and use google to see what you can come up with. Additionally if device manager doesn't provide enough information in plain english then you may try (in device manager) right clicking the device (Cybercore has already given you info on the the file name and it's related device) and choosing properties, then select the details tab and then click the drop down and select Hardware Ids, that will produce a list of IDs starting with PCI\VEN_ usually the first or second from the top will produce the best results, google those numbers or go here or here using IE8 and see if they produce any specifics regarding your hardware which will then allow you to then go to the vendor's site and get the proper driver.
The safest way is to either rely on the computer manufacturer's website or the actual hardware device manufacturer's website to obtain the latest drivers for your specific hardware.
As I said, nothing fast or easy but worth the effort in most cases.
 


Trouble

Noob Whisperer
#11
Like here is a quick google search for your Broadcom Network adapter. Probably the NetLink 57xx, third from the bottom, but you need to take the extra effort to confirm that. Broadcom.com - Ethernet NIC Driver Downloads
 


#12
Interesting... I've never played with any of the BIOS setting before... Should I still update the drivers? What's the fastest/safest way to do so?
Yes you should as your crashes will never stop with the RAM set wrong. Start PC >> Hit 'Del' >> Bios setup >> You want "Optimized defaults" or something to that effect >> Save and exit.


The memory is set wrong !!

Should be 400 Mhz 6-6-6-18 1.8v.

Load 'optimized defaults' in the bios and save.



Once the RAM is working right, go on update drivers.




 


#13
Thanks for all of the help!

I entered my BIOS yesterday, and I cannot find a setting to load optimized defaults or anything at all like that. It doesn't look like anything but the video memory allocation can be modified.

Any advice?
 


#14
If you can find the memory settings in your bios, you can adjust manually - 400 Mhz 6-6-6-18 1.8v. But first set them all to "Auto".
Attach the memory tab again after you apply the new settings.
 


#15
Where do I go to adjust them manually? It's not an editable setting in BIOS.
 


#16
Typically,

Bios Setup >> Chipset >> Advanced >> DRAM.

Search support site for you motherboard manual.
 


#17
It appears that my BIOS may be "locked" by the laptop manufacturer.

Is it normal for a laptop to have improper memory settings, or does this mean something is going bad in my hardware?
 


#18
It appears that my BIOS may be "locked" by the laptop manufacturer.

Is it normal for a laptop to have improper memory settings, or does this mean something is going bad in my hardware?

Not really, unless a password was preset and not given to you. For the rest, search for DRAM subsection.
 


Trouble

Noob Whisperer
#19
I have heard many people complain that their particular Laptop BIOS options are extremely limited. I suppose that this could be intentional on the part of the individual laptop manufacturer, so that the user only has minimal settings available to change or configure and typically you would only consider using BIOS flash updates that were provided from the laptop manufacturer. So I don't quite understand why they would intentionally cripple the BIOS interface but I've heard many comments from others that this seems to often be the case.
It seems that each BIOS writer (AMI, Phoenix, etc.) are all slightly different and then of course each version for each MoBo is slightly different and also subsequent releases may also be slightly different. So where exactly you would look for to find the previously discussed settings (if in fact they are available to you at all) will be different in most cases and you may need to just boldly explore the various tabs, columns and rows.
 


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