HELP !!!! BSOD WHEN WINDOWS 7 64 BITS START

#1
Hi, can anybody help me with this BSOD???

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


Additional information about the problem:
BCCode: 3d
BCP1: FFFFF88003391F00
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: FFFFF80003071080
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


Files that help describe the problem:
C:\Windows\Minidump\082812-22401-01.dmp
C:\Users\Luciano\AppData\Local\Temp\WER-37736-0.sysdata.xml


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C:\Windows\system32\en-US\erofflps.txt


I already run CC Cleaner but doesn`t help in any way.
Please!!!!!

 


#3
Well, here are the files you asked me.
I could not run the RAMMon because an error occurred.
An error also occurred when pressed the Windows button in the SF Diagnostic Tool
Just in case:
- Motherboard Asus Rampage III Gene
- GSkill 8Gb RAM
- VGA: Nvidia (do not remember the model)

Please let me know if you need anything elese.
Thank you very very much
 


Attachments

usasma

Fantastic Member
Microsoft Community Contributor
#4
Duplicate post
 


Last edited:

usasma

Fantastic Member
Microsoft Community Contributor
#5
SP1 isn't installed, please do the following:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.
Your D: drive only has about 5% free space - this will seriously impact your system's reliability and performance. It is suggested that you maintain a minimum of 15% free space on all hard drives in order to prevent problems.

You have these 2 problem devices:
avast! Network Shield Support ROOT\LEGACY_ASWTDI\0000 This device is not present, is not working properly, or does not have all its drivers installed.
Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.
Please un-install Avast to see if it removes the Network Shield Support device. If no, try using this free removal tool: avast! Uninstall Utility | Download aswClear for avast! Removal

The Security Processor Loader Driver is usually present as the result of a mal-ware infection - or an infection that wasn't completely removed. Please run several of the free removal tools at this link to ensure that the infection is gone: Free Online AntiMalware Resources

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

We have seen BSOD problems with the AI Charger type software recently. If you suspect it, then un-install it in order to test it.

We have had problems with MacDrive in the past - but we don't see it very often, so I can't say if it's a problem or not. Keep an eye on it and un-install it as your "last resort" (if nothing else fixes the BSOD's).

Analysis:
The following is for information purposes only.
Code:
[FONT=lucida console]**************************Thu Aug 30 19:02:05.468 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\083012-22994-01.dmp]
Windows 7 Kernel Version [B]7600 [/B]MP (8 procs) Free x64
Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
System Uptime:[B]0 days 0:01:27.779[/B]
BugCheck Code: [B]BugCheck 3D, {fffff88003391f00, 0, 0, fffff8000306f080}[/B]
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!KiInterruptHandler+29 )[/B]
BugCheck Info: [B]INTERRUPT_EXCEPTION_NOT_HANDLED (3d)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3D
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x3D_nt!KiInterruptHandler+29[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed:[B]2803[/B]
  BIOS Version                  0704   
  BIOS Release Date             09/21/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]


3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated.
Code:
[FONT=lucida console]**************************Thu Aug 30 19:02:05.468 2012 (UTC - 4:00)**************************
GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
[COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
ASACPI.sys                  Wed Jul 15 23:31:29 2009 (4A5E9F11)
MDPMGRNT.SYS                Wed Sep 23 15:23:04 2009 (4ABA7598)
mvxxmm.sys                  Fri Dec 25 01:45:15 2009 (4B345F7B)
mv91xx.sys                  Fri Dec 25 01:45:39 2009 (4B345F93)
CBDisk.sys                  Wed Jan 13 04:15:47 2010 (4B4D8F43)
nusb3hub.sys                Thu Jan 21 22:22:18 2010 (4B5919EA)
nusb3xhc.sys                Thu Jan 21 22:22:21 2010 (4B5919ED)
MDFSYSNT.sys                Thu Feb  4 10:14:15 2010 (4B6AE447)
nvhda64v.sys                Tue Mar  9 20:48:17 2010 (4B96FA61)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
e1y62x64.sys                Wed Apr  7 18:58:49 2010 (4BBD0E29)
AiCharger.sys               Wed May  5 04:37:36 2010 (4BE12E50)
viahduaa.sys                Fri Jun  4 02:25:19 2010 (4C089C4F)
nvBridge.kmd                Mon Jun 14 00:50:31 2010 (4C15B517)
nvlddmkm.sys                Mon Jun 14 00:53:52 2010 (4C15B5E0)
RimSerial_AMD64.sys         Wed Jul  6 19:20:01 2011 (4E14EDA1)
aswFsBlk.SYS                Mon Nov 28 12:51:52 2011 (4ED3CA38)
aswMonFlt.sys               Mon Nov 28 12:52:10 2011 (4ED3CA4A)
aswTdi.SYS                  Mon Nov 28 12:52:18 2011 (4ED3CA52)
aswRdr.SYS                  Mon Nov 28 12:52:20 2011 (4ED3CA54)
aswSP.SYS                   Mon Nov 28 12:53:57 2011 (4ED3CAB5)
aswSnx.SYS                  Mon Nov 28 12:54:05 2011 (4ED3CABD)
sptd.sys                    Tue Jan  3 19:01:58 2012 (4F0396F6)
dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=MDPMGRNT.SYS
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mv91xx.sys
http://www.carrona.org/drivers/driver.php?id=CBDisk.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=MDFSYSNT.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=e1y62x64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswRdr.SYS
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
 


Last edited:
#6
Ok, that's a lot of things to do, so I have a question.
If I reinstall Windows 7 and get free space on hard drives would my BSOD gone?
 


usasma

Fantastic Member
Microsoft Community Contributor
#7
IMO it most likely will stop the BSOD's - but there's no 100% guarantee here.
Please use the procedure here for a "clean install" in order to maximize the chances of it working: Canned Speeches - CLEAN INSTALL

FYI - I think that it's a combination of the virus infection, the lack of Service Pack 1, and Daemon Tools that's causing the problems, but that's just a guess on my part.
 


#8
Thank you very much John.
I think I`ll try the clean install.
Then I tell you how it was.
Wish me luck!!!
 


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