HELP !!!! BSOD WHEN WINDOWS 7 64 BITS START

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by luciano086, Aug 28, 2012.

  1. luciano086

    luciano086 New Member

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    Hi, can anybody help me with this BSOD???

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033


    Additional information about the problem:
    BCCode: 3d
    BCP1: FFFFF88003391F00
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: FFFFF80003071080
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1


    Files that help describe the problem:
    C:\Windows\Minidump\082812-22401-01.dmp
    C:\Users\Luciano\AppData\Local\Temp\WER-37736-0.sysdata.xml


    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    I already run CC Cleaner but doesn`t help in any way.
    Please!!!!!

    [​IMG]
     
  2. usasma

    usasma Fantastic Member
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  3. luciano086

    luciano086 New Member

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    Well, here are the files you asked me.
    I could not run the RAMMon because an error occurred.
    An error also occurred when pressed the Windows button in the SF Diagnostic Tool
    Just in case:
    - Motherboard Asus Rampage III Gene
    - GSkill 8Gb RAM
    - VGA: Nvidia (do not remember the model)

    Please let me know if you need anything elese.
    Thank you very very much
     

    Attached Files:

  4. usasma

    usasma Fantastic Member
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    Duplicate post
     
    #4 usasma, Aug 31, 2012
    Last edited: Sep 2, 2012
  5. usasma

    usasma Fantastic Member
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    SP1 isn't installed, please do the following:
    Your D: drive only has about 5% free space - this will seriously impact your system's reliability and performance. It is suggested that you maintain a minimum of 15% free space on all hard drives in order to prevent problems.

    You have these 2 problem devices:
    Please un-install Avast to see if it removes the Network Shield Support device. If no, try using this free removal tool: avast! Uninstall Utility | Download aswClear for avast! Removal

    The Security Processor Loader Driver is usually present as the result of a mal-ware infection - or an infection that wasn't completely removed. Please run several of the free removal tools at this link to ensure that the infection is gone: Free Online AntiMalware Resources

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

    We have seen BSOD problems with the AI Charger type software recently. If you suspect it, then un-install it in order to test it.

    We have had problems with MacDrive in the past - but we don't see it very often, so I can't say if it's a problem or not. Keep an eye on it and un-install it as your "last resort" (if nothing else fixes the BSOD's).

    Analysis:
    The following is for information purposes only.
    Code:
    [FONT=lucida console]**************************Thu Aug 30 19:02:05.468 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\083012-22994-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (8 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 0:01:27.779[/B]
    BugCheck Code: [B]BugCheck 3D, {fffff88003391f00, 0, 0, fffff8000306f080}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiInterruptHandler+29 )[/B]
    BugCheck Info: [B]INTERRUPT_EXCEPTION_NOT_HANDLED (3d)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x3D
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x3D_nt!KiInterruptHandler+29[/B]
    CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed:[B]2803[/B]
      BIOS Version                  0704   
      BIOS Release Date             09/21/2010
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]


    3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated.
    Code:
    [FONT=lucida console]**************************Thu Aug 30 19:02:05.468 2012 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
    [COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    ASACPI.sys                  Wed Jul 15 23:31:29 2009 (4A5E9F11)
    MDPMGRNT.SYS                Wed Sep 23 15:23:04 2009 (4ABA7598)
    mvxxmm.sys                  Fri Dec 25 01:45:15 2009 (4B345F7B)
    mv91xx.sys                  Fri Dec 25 01:45:39 2009 (4B345F93)
    CBDisk.sys                  Wed Jan 13 04:15:47 2010 (4B4D8F43)
    nusb3hub.sys                Thu Jan 21 22:22:18 2010 (4B5919EA)
    nusb3xhc.sys                Thu Jan 21 22:22:21 2010 (4B5919ED)
    MDFSYSNT.sys                Thu Feb  4 10:14:15 2010 (4B6AE447)
    nvhda64v.sys                Tue Mar  9 20:48:17 2010 (4B96FA61)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    e1y62x64.sys                Wed Apr  7 18:58:49 2010 (4BBD0E29)
    AiCharger.sys               Wed May  5 04:37:36 2010 (4BE12E50)
    viahduaa.sys                Fri Jun  4 02:25:19 2010 (4C089C4F)
    nvBridge.kmd                Mon Jun 14 00:50:31 2010 (4C15B517)
    nvlddmkm.sys                Mon Jun 14 00:53:52 2010 (4C15B5E0)
    RimSerial_AMD64.sys         Wed Jul  6 19:20:01 2011 (4E14EDA1)
    aswFsBlk.SYS                Mon Nov 28 12:51:52 2011 (4ED3CA38)
    aswMonFlt.sys               Mon Nov 28 12:52:10 2011 (4ED3CA4A)
    aswTdi.SYS                  Mon Nov 28 12:52:18 2011 (4ED3CA52)
    aswRdr.SYS                  Mon Nov 28 12:52:20 2011 (4ED3CA54)
    aswSP.SYS                   Mon Nov 28 12:53:57 2011 (4ED3CAB5)
    aswSnx.SYS                  Mon Nov 28 12:54:05 2011 (4ED3CABD)
    sptd.sys                    Tue Jan  3 19:01:58 2012 (4F0396F6)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=MDPMGRNT.SYS
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
    http://www.carrona.org/drivers/driver.php?id=mv91xx.sys
    http://www.carrona.org/drivers/driver.php?id=CBDisk.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=MDFSYSNT.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=e1y62x64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswRdr.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
     
    #5 usasma, Aug 31, 2012
    Last edited: Aug 31, 2012
  6. luciano086

    luciano086 New Member

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    Ok, that's a lot of things to do, so I have a question.
    If I reinstall Windows 7 and get free space on hard drives would my BSOD gone?
     
  7. usasma

    usasma Fantastic Member
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    IMO it most likely will stop the BSOD's - but there's no 100% guarantee here.
    Please use the procedure here for a "clean install" in order to maximize the chances of it working: Canned Speeches - CLEAN INSTALL

    FYI - I think that it's a combination of the virus infection, the lack of Service Pack 1, and Daemon Tools that's causing the problems, but that's just a guess on my part.
     
  8. luciano086

    luciano086 New Member

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    Thank you very much John.
    I think I`ll try the clean install.
    Then I tell you how it was.
    Wish me luck!!!
     

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