Help deleting folder

Discussion in 'Windows 7 Help and Support' started by JohnE, Mar 23, 2013.

  1. JohnE

    JohnE New Member

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    OK I am an IT numpty so here goes.

    On my desktop there is a media sync folder that arrived when I tried to move music from a blackberry to the pc. I cant delete this file as it says that I need admin permission but yet I log in as the only administrator and if I open the folder and try to delete its contents it tells me that it is in use in another programme. Confused or what. There is not malware to my knowledge on the pc as it is regularly checked
     
  2. patcooke

    patcooke Microsoft MVP
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  3. JohnE

    JohnE New Member

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    Thank you. I think that I have done it by starting in safe mode. this allowed me to delete the folder and then empty the bin. I have no idea why this helped but it seems to have done the job
     
  4. patcooke

    patcooke Microsoft MVP
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    Safe mode means you would not have run any of your startup programs so the file wasn't locked - might still be worth you downloading that free utility - comes in handy on occasions.
     
  5. MikeHawthorne

    MikeHawthorne Essential Member
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    Hi

    Also if you use Malwarebytes there is an application in the tools tab called File Assassin that can be helpful.

    Mike
     

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