Windows 7 Help me guys!!....Having problem with Virtua Tennis 2009 plz help!!!

Discussion in 'Windows Games' started by hawkeye, Feb 27, 2010.

  1. hawkeye

    hawkeye New Member

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    Hi guys, I’m new to computer world and to this forum.....so plz help me!!!
    My problem is with the game Virtua Tennis 2009 .... After i install it and everything was OK, i ran it and received a message that it stopped working!!
    It’s an "Appcrash" so is it because of the video card, the PhysX, the monitor and the low refresh rate, or what????
    I feel the monitor isn't ok...because i don't have options with the refresh rate beside 60Hz, and in the device manager under the monitor it's a "Generic PnP Monitor"
    Before i had Windows XP on another computer, and after formatting i install the monitor driver, which is Samsung i think, to have choices in the refresh rate and can run games, but now I DON'T.......so is the monitor the problem, and if yes where can i find its driver....

    I'm using an Acer Aspire 5740G Windows 7 64-bit
     
  2. cybercore

    cybercore New Member

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    Does the appcrash give any clue as to why the game crashes?

    Did you try the game in Vista or XP compatibility mode?

    You may need to update DirectX and your video card driver:

    Download details: DirectX End-User Runtime
     
  3. hawkeye

    hawkeye New Member

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    Hi cybercore, how are you doing....
    this is the details of the crash i didn't understand a thing!!!

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Virtua Tennis 2009.EXE
    Application Version: 0.0.0.0
    Application Timestamp: 4a37c648
    Fault Module Name: Virtua Tennis 2009.EXE
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4a37c648
    Exception Code: c0000005
    Exception Offset: 00085507
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    I tried the old version of the game, and when i launch it I receive a message "There was a problem launching DirectX graphics"
    but I have DirectX 11 that came with windows 7.......
    and yes I did try the game in Vista and XP compatibility mode, but still the same
    I have an ATI Mobility Radeon HD 5470, dedicated graphics 512 MB
     
    #3 hawkeye, Feb 27, 2010
    Last edited: Feb 27, 2010
  4. mzab3538

    mzab3538 New Member

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    I have the same problem and resolve it by installing DirectX.
     

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