Help needed with BSoD on Windows 7 64 bits

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ldkv, Sep 8, 2012.

  1. ldkv

    ldkv New Member

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    Hi all,

    I've come to you to ask for help with my problem of BSoD. Please find attached the required files for diagnosing this issue.

    So far I have got 5 random BSoD while surfing net or doing other stuff on my laptop. I did a test with Memtest86 and it showed > 1 millions errors, but I am not sure if the RAM is the real cause. Please help me.

    Thank you in advance :)
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
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    Start with this memory diagnostic: Memory Diagnostics
    Around step 6 there are instructions for switching the memory around in the different slots - that'll help you tell which stick/slot is bad.

    After fixing the memory problems, then we can start in on the rest of the errors (if there are any).
     
  3. ldkv

    ldkv New Member

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    Thank you, I will try testing the RAM as you suggested when I have time. Currently the BSoD doesn't happen too often so it is not too annoying for me.
     
  4. ldkv

    ldkv New Member

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    Hi,
    Finally I found a screwdriver to open my laptop ^^. I removed the 2 RAMs and tried testing each one. It seems that 1 RAM is defective and the other works well, so I use it. Now I haven't got any BSoD for 2 days.

    Just come back to inform about my situation, thanks for your advice ;).
     
  5. usasma

    usasma Fantastic Member
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    Thanks for letting us know!
    I'm glad you were able to isolate the problem!
     

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