Help Needed

Discussion in 'Windows 7 Help and Support' started by B-Cat, Dec 18, 2009.

  1. B-Cat

    B-Cat New Member

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    Hi Everyone,

    This is my first post and I'm not sure I'm in the right section and have a couple of issues so thought I'd post them both here (Sorry if I'm in the wrong place)

    Issue 1:

    I have a Dell Inspiron 530 and installed Windows 7 Home onto it. PC is running fine but whenever I try and burn a DVD or CD I get the following message:

    [​IMG]

    My drive is the generic drive that came with the PC and worked fine with XP installed.

    I've searched everywhere in Dells support pages and Microsofts but cannot find a solution :frown:


    Issue 2:

    I have installed a secondary internal SATA drive tonight. Everythings worked out fine except for some reason, Windows 7 has installed all of this:

    [​IMG]


    Is this normal? Can I just format the drive so it has nothing other than the system files needed?


    Appreciate any help that can be offered


    Daniel :)
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    What type of media are you using? If the fastest, the drive might not be able to recognize it. Usually a firmware update will help in this area. You could look for a different speed media to test. It may be hard to find the 2-4x stuff, but you might be able to.


    That looks like it was an old XP drive. Have you verified what was on it? You are still booting normally to the Win 7 drive? Just to confirm, you did not install Win 7 with the XP drive installed, right?
     
  3. reghakr

    reghakr Excellent Member

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    #3 reghakr, Dec 19, 2009
    Last edited: Dec 19, 2009
  4. B-Cat

    B-Cat New Member

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    The drive worked fine with the media I use when it was XP

    I believe it was a new drive from Dell

    No did a clean install of Win 7
     
  5. B-Cat

    B-Cat New Member

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    Thanks for that,

    I'm not very advanced with PC's to be honest and I'm not entirely sure what those links are for? lol
     
  6. reghakr

    reghakr Excellent Member

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    They give you detailed information about the hardware on your machine.

    Look under my name and you;ll see what I mean.
     
  7. tblount

    tblount New Member

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    There is no "selective" format feature. When you format a drive or partition all is gone, clean off, nothing is left. You should first look through everything and make sure you have backed up anything you want to keep.
     

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