Help with Family Pack and a Clean Installation

Discussion in 'Windows 7 Installation' started by Korze123, Apr 27, 2010.

  1. Korze123

    Korze123 New Member

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    I recently did a clean install of my system. I had previously used the Family Pack key 3 times on 3 separate computers. I did the clean install on one of those three computers but now it won't recognize the key, even though it is legit. Is this a known issue? and is there a way to fix it?
     
  2. Agent Data

    Agent Data Banned

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    just ring Microsoft and you get a new key
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    I am not familiar with the Family Pack rules, but is it an upgrade, and did you install using the custom install process over a prior install?

    Did you wait to enter the key until later, after the install was complete?

    Were you given the option to phone home to activate?
     

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