Windows 7 HELP

KJQuadro · Oct 27, 2012

No idea why, it isn't the drivers, since they are all up to date, and no older driver will work.

Please help me with this. It's like the 12th time trying solve this.

I have attached the system information, along with the minidump file.

usasma · Oct 27, 2012

Please check Windows Update to ensure that you have all available updates

These devices have issues:

Broadcom Virtual Wireless Adapter ROOT\NET\0000 This device is disabled.

Realtek PCIe GBE Family Controller PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\6&13BEB306&0&004800E7 This device is disabled.

Broadcom 802.11n Network Adapter PCI\VEN_14E4&DEV_4359&SUBSYS_850C1043&REV_00\6&3A39CE57&0&004000E7 This device is disabled.

Universal Serial Bus (USB) Controller PCI\VEN_1033&DEV_0194&SUBSYS_00011B96&REV_03\6&2B013E3C&0&003800E7 The drivers for this device are not installed.

Bluetooth module USB\VID_0B05&PID_17B5\0008CAE5F2F5 This device is disabled.

Are these devices deliberately disabled? If so, why?
The USB controller needs to have the drivers from the motherboard's support website. Please install them.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Link Removed - Invalid URL

sptd.sys Sat Aug 18 17:05:38 2012 (503003A2)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
http://www.carrona.org/drivers/driver.php?id=sptd.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Oct 27 11:39:01.289 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102712-28423-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:22:14.132[/B]
BugCheck Code: [B]BugCheck A, {680052a0cea, 2, 0, fffff800034c13fb}[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229 )[/B]
BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
Arguments: 
Arg1: 00000680052a0cea, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034c13fb, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME: [B]TESV.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xA_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3510[/B]
  BIOS Version                  1206
  BIOS Release Date             06/05/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Oct 27 11:39:01.289 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
CLBUDF.SYS                  Thu Jul 15 06:05:36 2010 (4C3EDD70)
CLBStor.sys                 Thu Jul 15 06:05:41 2010 (4C3EDD75)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
rikvm_38F51D56.sys          Fri Oct 29 06:52:09 2010 (4CCAA759)
CORSGKB.sys                 Mon Jun 20 22:38:24 2011 (4E000420)
BCM42RLY.sys                Tue Jul 19 23:22:48 2011 (4E264A08)
mvxxmm.sys                  Mon Sep 19 07:31:37 2011 (4E772819)
mvs91xx.sys                 Mon Sep 19 07:31:51 2011 (4E772827)
mv91cons.sys                Mon Sep 19 07:36:08 2011 (4E772928)
PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
RTKVHD64.sys                Tue Jan  3 05:51:09 2012 (4F02DD9D)
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
iusb3hub.sys                Thu Jan  5 06:54:43 2012 (4F058F83)
iusb3xhc.sys                Thu Jan  5 06:54:45 2012 (4F058F85)
iusb3hcs.sys                Thu Jan  5 06:56:40 2012 (4F058FF8)
avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
LGSHidFilt.Sys              Tue Feb  7 08:12:39 2012 (4F312347)
e1c62x64.sys                Thu Mar 15 23:57:28 2012 (4F62BA28)
avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
avgldx64.sys                Wed Jul 25 20:56:48 2012 (501095D0)
[COLOR=RED][B]sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)[/B][/COLOR]
avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
[/font]

Windows 7 HELP

KJQuadro

New Member

usasma

Fantastic Member

Similar threads