hey friends need some help with with some recent BSOD's

Hi, I recently started getting Blue screens and need some help. I've uploaded all the files said in the stickies I think.<br>
Thanks for the help friends


Last edited:


Extraordinary Member
Hi napro and Welcome to the Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION (go to top of page)
Usual causes:
System service, Device driver, graphics driver, ?memory

Your latest dump file lists as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download Microsoft Security Essentials as AVG's replacement. Re-boot to Safe Mode. In Safe Mode run the AVG Removal tools. Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

Outdated Drivers. Update:

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driverv4.015.1 (Feb 2010). Also comes with iTunes

jraid.sys Fri Jun 26 08:13:37 2009 JMicron Raid Driver

salmosa.sys Thu Mar 20 08:58:58 2008 Razer Salmosa Mouse component driver

Drivers with Updates:

Rt64win7.sys Wed Dec 29 11:44:36 2010 Realtek PCIe GBE Family Controller v7.046

RTKVHD64.sys Tue Nov 23 10:14:08 2010 Realtek HD Audio R2.63

Bugcheck Analysis:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600007a786, fffff88006432500, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+5a786 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600007a786, Address of the instruction which caused the bugcheck
Arg3: fffff88006432500, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff960`0007a786 0f83c0000000    jae     win32k+0x5a84c (fffff960`0007a84c)

CONTEXT:  fffff88006432500 -- (.cxr 0xfffff88006432500)
rax=fffff900c1f8b360 rbx=0000000000000000 rcx=fffff88006432f60
rdx=fffff900c1f8b3f0 rsi=0000000000000000 rdi=fffff88006432f60
rip=fffff9600007a786 rsp=fffff88006432ee0 rbp=fffff880064332a0
 r8=00000000000e0f80  r9=0000000000000916 r10=fffff900c1f8b360
r11=fffff88006432f38 r12=000000000000000f r13=000000000001023a
r14=000007fffffd8300 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010297
fffff960`0007a786 0f83c0000000    jae     win32k+0x5a84c (fffff960`0007a84c) [br=0]
Resetting default scope




PROCESS_NAME:  WerFault.exe


LAST_CONTROL_TRANSFER:  from 000007fffffd8300 to fffff9600007a786

fffff880`06432ee0 000007ff`fffd8300 : 00000000`0001023a 00000000`0000000f fffff960`000d1cc2 ffffffff`8e040916 : win32k+0x5a786
fffff880`06432ee8 00000000`0001023a : 00000000`0000000f fffff960`000d1cc2 ffffffff`8e040916 fffff880`064332a0 : 0x7ff`fffd8300
fffff880`06432ef0 00000000`0000000f : fffff960`000d1cc2 ffffffff`8e040916 fffff880`064332a0 00000000`00000000 : 0x1023a
fffff880`06432ef8 fffff960`000d1cc2 : ffffffff`8e040916 fffff880`064332a0 00000000`00000000 00000000`00000000 : 0xf
fffff880`06432f00 ffffffff`8e040916 : fffff880`064332a0 00000000`00000000 00000000`00000000 00000000`00000001 : win32k+0xb1cc2
fffff880`06432f08 fffff880`064332a0 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff960`000e4899 : 0xffffffff`8e040916
fffff880`06432f10 00000000`00000000 : 00000000`00000000 00000000`00000001 fffff960`000e4899 00000000`00000000 : 0xfffff880`064332a0

fffff960`0007a786 0f83c0000000    jae     win32k+0x5a84c (fffff960`0007a84c)


SYMBOL_NAME:  win32k+5a786

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  win32k.sys


STACK_COMMAND:  .cxr 0xfffff88006432500 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k+5a786

BUCKET_ID:  X64_0x3B_win32k+5a786

Followup: MachineOwner
 fffff880`070c5000 fffff880`07103000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`040c1000 fffff880`0414a000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`0702f000 fffff880`07045000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`0122f000 fffff880`0123a000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`088e2000 fffff880`08904000   asmthub3 asmthub3.sys Wed Dec 08 10:14:14 2010 (4CFF5A76)
fffff880`07177000 fffff880`071d5000   asmtxhci asmtxhci.sys Wed Dec 08 10:14:06 2010 (4CFF5A6E)
fffff880`0139f000 fffff880`013a8000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`013a8000 fffff880`013d2000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`07200000 fffff880`0722b000   AVGIDSDriver AVGIDSDriver.Sys Thu Apr 14 18:11:05 2011 (4DA72AA9)
fffff880`01bbe000 fffff880`01bc8000   AVGIDSEH AVGIDSEH.Sys Tue Feb 22 05:23:04 2011 (4D634838)
fffff880`02a9f000 fffff880`02aaa000   AVGIDSFilter AVGIDSFilter.Sys Thu Feb 10 04:59:37 2011 (4D5370B9)
fffff880`06cd5000 fffff880`06d24000   avgldx64 avgldx64.sys Fri Jan 07 04:36:39 2011 (4D269857)
fffff880`0423d000 fffff880`0424c000   avgmfx64 avgmfx64.sys Tue Mar 01 12:25:15 2011 (4D6CE5AB)
fffff880`01bb2000 fffff880`01bbe000   avgrkx64 avgrkx64.sys Wed Mar 16 14:06:34 2011 (4D80C3EA)
fffff880`0119f000 fffff880`011ff000   avgtdia  avgtdia.sys  Mon Apr 04 22:54:35 2011 (4D9A3E1B)
fffff880`04255000 fffff880`0425c000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`06cc4000 fffff880`06cd5000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`02bae000 fffff880`02bcc000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff880`04213000 fffff880`0423d000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00cc5000 fffff880`00d85000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01b82000 fffff880`01bb2000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00c67000 fffff880`00cc5000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01072000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`0701f000 fffff880`0702f000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`08982000 fffff880`08990000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`06c23000 fffff880`06ca6000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`06ca6000 fffff880`06cc4000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`04097000 fffff880`040a6000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01b6c000 fffff880`01b82000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`07736000 fffff880`07758000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`041a5000 fffff880`041e8000   dtsoftbus01 dtsoftbus01.sys Thu Jan 13 08:27:08 2011 (4D2EB75C)
fffff880`08990000 fffff880`089a3000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`0429f000 fffff880`043f3000   dump_iaStor dump_iaStor.sys Sat Nov 06 07:44:52 2010 (4CD50774)
fffff880`089e5000 fffff880`089f1000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff960`004d0000 fffff960`004ee000   dxg      dxg.sys      Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`0112d000 fffff880`01141000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`010e1000 fffff880`0112d000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff960`00920000 fffff960`00929000   framebuf framebuf.dll Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0142c000 fffff880`01436000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01b32000 fffff880`01b6c000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01a2f000 fffff880`01a79000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`07103000 fffff880`07110000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`035ed000 fffff800`03636000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`06d4a000 fffff880`06d6e000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`08931000 fffff880`0894a000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`0894a000 fffff880`08952080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`08923000 fffff880`08931000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`02ae5000 fffff880`02bae000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01b29000 fffff880`01b32000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`0124b000 fffff880`0139f000   iaStor   iaStor.sys   Sat Nov 06 07:44:52 2010 (4CD50774)
fffff880`07009000 fffff880`0701f000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`013dd000 fffff880`013fa000   jraid    jraid.sys    Fri Jun 26 08:13:37 2009 (4A447521)
fffff880`040b1000 fffff880`040c0000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`08953000 fffff880`08961000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bab000 fffff800`00bb5000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`07608000 fffff880`0764b000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`01400000 fffff880`0141b000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`017bc000 fffff880`017e7000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`07758000 fffff880`0775d200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`08655000 fffff880`0866a000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`08600000 fffff880`08623000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c04000 fffff880`00c53000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`041e8000 fffff880`041f7000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`08975000 fffff880`08982000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fad000 fffff880`00fc7000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`02bcc000 fffff880`02be4000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`02a00000 fffff880`02a2d000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`02a2d000 fffff880`02a7b000   mrxsmb10 mrxsmb10.sys Wed Apr 27 03:39:40 2011 (4DB781EC)
fffff880`02a7b000 fffff880`02a9f000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`013d2000 fffff880`013dd000   msahci   msahci.sys   Sat Nov 20 10:33:58 2010 (4CE7A416)
fffff880`01be8000 fffff880`01bf3000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01141000 fffff880`0119f000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`0408c000 fffff880`04097000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01b17000 fffff880`01b29000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01669000 fffff880`0175c000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`07069000 fffff880`07075000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`07075000 fffff880`070a4000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`076b7000 fffff880`076cc000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`04179000 fffff880`04188000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`01622000 fffff880`01667000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`0175c000 fffff880`017bc000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`01800000 fffff880`01811000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`04080000 fffff880`0408c000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`03004000 fffff800`035ed000   nt       ntkrnlmp.exe Sat Apr 09 05:15:23 2011 (4D9FDD5B)
fffff880`0144c000 fffff880`015ef000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`0424c000 fffff880`04255000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`076cc000 fffff880`076f9000   nvhda64v nvhda64v.sys Tue May 10 10:41:18 2011 (4DC9083E)
fffff880`04153000 fffff880`04179000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`071d5000 fffff880`071f2000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00eaa000 fffff880`00ebf000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00e6a000 fffff880`00e9d000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00ed4000 fffff880`00edb000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00edb000 fffff880`00eeb000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0141b000 fffff880`0142c000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`072f9000 fffff880`0739f000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`076f9000 fffff880`07736000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c53000 fffff880`00c67000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`07045000 fffff880`07069000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`070a4000 fffff880`070bf000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`06dd5000 fffff880`06df6000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`06c00000 fffff880`06c1a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`0402f000 fffff880`04080000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`040a6000 fffff880`040b1000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`043f6000 fffff880`043ff000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01bd6000 fffff880`01bdf000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01bdf000 fffff880`01be8000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01add000 fffff880`01b17000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`0775e000 fffff880`07776000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`07110000 fffff880`07177000   Rt64win7 Rt64win7.sys Wed Dec 29 11:44:36 2010 (4D1B1F24)
fffff880`08671000 fffff880`088e1c00   RTKVHD64 RTKVHD64.sys Tue Nov 23 10:14:08 2010 (4CEB93F0)
fffff880`08972000 fffff880`08974e80   salmosa  salmosa.sys  Thu Mar 20 08:58:58 2008 (47E22752)
fffff880`01200000 fffff880`0122f000   SCSIPORT SCSIPORT.SYS Sat Nov 20 10:34:01 2010 (4CE7A419)
fffff880`0739f000 fffff880`073aa000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`071f2000 fffff880`071fe000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`04188000 fffff880`041a5000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01ad5000 fffff880`01add000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`08ed4000 fffff880`08f45000   spsys    spsys.sys    Mon May 11 18:20:58 2009 (4A085E7A)
fffff880`08e3c000 fffff880`08ed4000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`0722b000 fffff880`07294000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`073aa000 fffff880`073db000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`070bf000 fffff880`070c0480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0182b000 fffff880`01a2f000   tcpip    tcpip.sys    Mon Apr 25 03:37:30 2011 (4DB4DE6A)
fffff880`073db000 fffff880`073ed000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`01811000 fffff880`0181e000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01600000 fffff880`01622000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`0401b000 fffff880`0402f000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00730000 fffff960`0073a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`06d24000 fffff880`06d4a000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`0764b000 fffff880`0765d000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`08961000 fffff880`08972000   usbaapl64 usbaapl64.sys Thu Apr 28 19:25:59 2011 (4DB9B137)
fffff880`08904000 fffff880`08921000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`08921000 fffff880`08922f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`06d6e000 fffff880`06d7f000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`0765d000 fffff880`076b7000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`06d7f000 fffff880`06dd5000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`00e9d000 fffff880`00eaa000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0425c000 fffff880`0426a000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0426a000 fffff880`0428f000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`01091000 fffff880`010cd000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`01a79000 fffff880`01a89000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`00ebf000 fffff880`00ed4000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00d85000 fffff880`00de1000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01a89000 fffff880`01ad5000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`04000000 fffff880`0401b000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`0428f000 fffff880`0429f000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00efa000 fffff880`00f9e000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f9e000 fffff880`00fad000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`0414a000 fffff880`04153000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`00333000   win32k   win32k.sys   Sat Jun 11 04:06:57 2011 (4DF2DBD1)
fffff880`010cd000 fffff880`010e1000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`08644000 fffff880`08655000   WinUsb   WinUsb.sys   Sat Nov 20 10:43:56 2010 (4CE7A66C)
fffff880`07000000 fffff880`07009000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`08623000 fffff880`08644000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`089a3000 fffff880`089d4000   WUDFRd   WUDFRd.sys   Sat Nov 20 10:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`089a3000 fffff880`089b4000   WinUsb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`089b4000 fffff880`089e5000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`01bc8000 fffff880`01bd6000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`042a2000 fffff880`043f6000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00154000
fffff880`04200000 fffff880`04213000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
Can you please take a screenshot of all the slot#'s under the SPD tab. You've included only the slot#1.
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


Hi, I'm still getting blue screens so I've added the new dump files and details again :sosad:.

I updated all the drivers and removed AVG, although i didn't use the site you linked for AVG as I couldnt find it on there.

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Extraordinary Member
Ok, just for future reference (this is not a moan by the way!) when you get new crashes, please attach them to your latest, or new, post. Saves confusing the issue. I am, after all, just a simple fella! :)

That said, your last batch is virtually a BSOD every two-five minutes. And they're all (nearly) different.

If you boot into Safe Mode, do you still crash? Or is everything OK? I ask because your last dump is blaming hardware. If you can run in Safe Mode, it could be lying. Let me (us) know asap.


Extraordinary Member

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Is your last dmp file. So deeper investigation will be needed. The Safe Mode boot will sort of eliminate a major portion of this,

It still gets blue screens and crashes in Safe mode but it will survive longer than in normal mode. I also frequently get the message 'Desktop window manager has stopped working and closed' When I load up the compute. Would reformatting the computer help at all?

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Extraordinary Member
I think if you are crashing in Safe Mode then you have a hardware problem.

Run Chck disc then run sfc /scannow.


Noob Whisperer
I don't want to jump into the middle of anything here and break anyones train of thought but I was wondering if you have tried removing a stick or perhaps two sticks of memory, just to see if the blue screens persist. If they do not then you may want to take a look at this article as you may have to make a manual adjustment to the voltage in order to populate all slots with 1333 memory.
GA-870A-UD3 unstable with all four RAM slots in use
Additionally I noticed you are using XMP mode and there are some issues regarding that, that seemed to be related to whether or not XMP was set at the time of the Win7 install or not. In any case you might want to toggle it off and see if that makes any difference.
Sporadic BSOD stop 0x0000001A - GSKILL TECH FORUM
Just a couple thoughts that may or may not help.


Extraordinary Member
I updated all the drivers and removed AVG, although i didn't use the site you linked for AVG as I couldnt find it on there.
Hmmm, :scratch:It appears that AVG have cunningly replaced the link for the Removal Tools into an advert for downloading another program. That's just dropped them down another 50 points in my estimation (They were on zero with regards Windows 7).


Noob Whisperer
Check it now, I think I fixed it. That's going to happen every so often. We should probably check it for broken links from time to time.


Extraordinary Member
Check it now, I think I fixed it. That's going to happen every so often. We should probably check it for broken links from time to time.
Damn, you're fast!!


Noob Whisperer
Yes, considering I just woke up and turned my computer on and was checking what went on while I was sleeping, I thought it was pretty fast.
Glad to oblige.

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Hey Elmer and Trouble, thanks alot! I tested all four ram sticks and it looks like one of them was causing the blue screens. I appreciate the help guys :razz::razz::razz:


Extraordinary Member
Good to hear you've solved the problem and Thanks for the feedback.

To be sure I'd give it a week and then consider the issue resolved. If, however, you get any more BSOD's, you know where we are!!

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