Hi, I brought a Hitachi USB 3.0 Touro Desk Pro external HDD a few months ago. It's never been smooth sailing with it, and I've finally given up and am asking for help. The drive I have is here: Touro Desk Pro | HGST, a Western Digital company The issue is that, when I connect it up, the computer seems to detect the drive but the light on the front of the drive's case does not light up and the drive is not shown in My Computer. In disc management it shows it as not initialised. When I try to initialise it there's immediately an error. I have tried the drive in both my USB 2 and USB 3 sockets. In the past I've managed to get it to work using a combination of restarts and unplugging/plugging in, but no luck this time. Should Windows 7 be able to detect the drive and use it? I have an i5-2400 CPU with Win 7 64 bit. Thanks for any help you can give.