How do I get Updated Printer driver

Discussion in 'Windows 7 Help and Support' started by perDK, Feb 8, 2010.

  1. perDK

    perDK New Member

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    I have an older HP printer (Deskjet 970cxi) working fine with updated driver on my Windows 7 ultimate 64 bit installation. I have now bought a desktop with Windows 7 home, and can't find the driver. It is not in the driver overview supplied by the add printer driver Wizard.

    To get started I downloaded an XP driver. The printer was installed but is - of course - not working.

    When right clicking on the printer I get an option to choose printer properties from where I - from the advanced TAB - can choose to install a new driver. This gives me the add printer driver Wizard from where I now can choose to call Windows Update which download all drivers and shows me exactly the one I want. When I choose it and presses Finish nothing more happens. The action is never fullfilled. The Wizard just stops responding.

    Any advises on how to update the drivers in the add printer driver Wizard ?
     
  2. Sonny

    Sonny Fantastic Member

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    If you checked the HP website and could not find it you might try to use a third party to help locate it. I used drivermax but am sure there are other programs besides that to help you find the driver you need. It worked for me.
     
  3. BigFeet

    BigFeet Senior Member

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    There isn't any windows 7 drivers for most older hp printers. Windows 7 finds basic drivers for my deskjet 5900 (no software suite though).

    If Windows 7 doesn't find basic drivers for your hp, then there isn't much you can do. They explain that somewhere on their website.
     
  4. Trouble

    Trouble Noob Whisperer

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    If you haven't already, go here and read this article. Installing the Product with the USB Cable and Using the Windows Update Driver or the Driver Located in the Windows 7 Operating System HP Deskjet 970cxi Printer - HP Customer Care (United States - English)
    Do you have this printer directly connected to the Windows 7 machine with a USB cable, if so remove any previously installed drivers and software packages and reboot the machine, run windows update. If you are trying to run it on the network, let us know, it may require a couple of extra steps.
     
  5. perDK

    perDK New Member

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    I Had read the article suggested by trouble

    but is was of no help because Windows didn't find the right driver. I haven't tried your other suggestion about removing the cable and everything, I'll try that later tonight.

    I have tried to install the printer both as a local printer and as a network printer on my NAS. No difference in what happens, the driver only shows in the Wizards driverlist but I can't finish it.
     

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