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I received my laptop Dec. 2017 new from amazon. It arrived properly packaged but the display came misaligned with the body (visibly when closed down), which i ignored anyways. It worked pretty normally with everything for about 2 months. I stored my laptop slantly in a safe area away from liquids, falls, knocks and (hopefully) much dust. i took care of it and had no falls, spills nor lent it to anyone.... not even out the house.
After 2 months the laptop had a windows update which i snoozed so i could finish a game. Eventually, i had a BSOD, and upon reboot, the computer automatically updated itself. From then i have been having random BSODs occurring frequently.
These BSODs occur sometimes on boot, requiring multiple reboots. They also occur pretty much every time i play a game, when i move or lift the device swiftly and when the laptop receives a knock ( whether body knock or display knock... almost any hard contact) as light a a pen hitting the edge or me entering the bed quickly while it is on the bed. I stopped storing the laptop sideways which seemed to reduce the frequency of crashes but that's questionable right now.
Also, occasionally my network stops working, leaving the wifi symbol to a monitor with a red 'X' and no network reception, and the wifi device goes missing. It occurs only on boot up ( whether by cold boot, reboot or BSOD reboot) at COMPLETE random. The only way i have discovered to resolve it, is a temporary fix to reboot and turn off-turn on the computer until it decides to work.
I backed up files and had a reset of the computer. When i did this, it didn't have the problem, but for a small amount of time (for which i can't tell if it actually worked). Within minutes, ironically the laptop had a small fall (yes, i know i sound really bad lucky). From here everything was at full swing once more. Up to this date they both bothers me daily.
I scoured the internet for answers but each only speak to pieces of my puzzle. Some possible solutions found are high risk, out of my confidential-skill level and potentially warranty threatening. Though i could carry it to a technician for check and repair, that's a costly and risky venture for me and i would at least find the most plausible cause for it and maybe a high likely solution I could manage to correct it.
After 2 months the laptop had a windows update which i snoozed so i could finish a game. Eventually, i had a BSOD, and upon reboot, the computer automatically updated itself. From then i have been having random BSODs occurring frequently.
These BSODs occur sometimes on boot, requiring multiple reboots. They also occur pretty much every time i play a game, when i move or lift the device swiftly and when the laptop receives a knock ( whether body knock or display knock... almost any hard contact) as light a a pen hitting the edge or me entering the bed quickly while it is on the bed. I stopped storing the laptop sideways which seemed to reduce the frequency of crashes but that's questionable right now.
Also, occasionally my network stops working, leaving the wifi symbol to a monitor with a red 'X' and no network reception, and the wifi device goes missing. It occurs only on boot up ( whether by cold boot, reboot or BSOD reboot) at COMPLETE random. The only way i have discovered to resolve it, is a temporary fix to reboot and turn off-turn on the computer until it decides to work.
I backed up files and had a reset of the computer. When i did this, it didn't have the problem, but for a small amount of time (for which i can't tell if it actually worked). Within minutes, ironically the laptop had a small fall (yes, i know i sound really bad lucky). From here everything was at full swing once more. Up to this date they both bothers me daily.
I scoured the internet for answers but each only speak to pieces of my puzzle. Some possible solutions found are high risk, out of my confidential-skill level and potentially warranty threatening. Though i could carry it to a technician for check and repair, that's a costly and risky venture for me and i would at least find the most plausible cause for it and maybe a high likely solution I could manage to correct it.