Windows 7 How to find out what caused my Blue screens?

ToddeSwe · Sep 1, 2011

Hi!

Lately my computer has getting bluscreens (out of the blue ), how can i find out what causes them?

ToddeSwe

pctech33 · Sep 5, 2011

Hi,

Do you remember making any recent changes to the computer prior to this issue?

I would suggest you to follow the steps in the link and check if the issue persists:

Resolving stop (blue screen) errors in Windows 7

Also check event viewer for error follow the steps in the link:

What information appears in event logs (Event Viewer)?

Saltgrass · Sep 1, 2011

From what I can tell, and I don't have that much experience, the utility named is usbfilter.sys which seems to be tied to an AMD sound device sensing for the USB ports. It is a fairly recent (2009) driver, but you might see if there is an update and it would seem to be related to the chipset drivers. The recommend download to replace would seem to suggest 2009 might be the latest, but you will want to check for your system.

You also have a driver from 2005 named MarvinBus64.sys that seems to be related to a Pinnacle Video capture. This does not necessarily mean it is bad, but you might check for a newer version, or if you are not still using it, try to remove.

zigzag3143 · Sep 1, 2011

Besides Saltgrass excellent post these drivers should be updated as they are from before win 7 was released let alone SP-1.

Code:

ALSysIO64.sys    4/19/2009 3:41:04 PM        fffff880`090de000    fffff100`090e6000    0xfffff88000008000    0x49eb7e50                        
lv302a64.sys    4/30/2009 6:41:07 PM        fffff880`02724000    0072f8f3`02726400    0x0073007300002400    0x49fa2903                        
lvrs64.sys    4/30/2009 6:43:25 PM        fffff880`02742000    644d65f3`02790580    0x644d6d730004e580    0x49fa298d                        
LV302V64.SYS    4/30/2009 6:43:26 PM        fffff880`02485000    fffff87f`02724000    0xffffffff0029f000    0x49fa298e                        
LVPr2M64.sys    10/7/2009 4:26:50 AM        fffff880`090d4000    fffff880`090de000    0x0000a000    0x4acc50ca

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Link Removed
- - Driver manufacturer links are on this page: Link Removed

ToddeSwe · Sep 2, 2011

Today no Bluescreen So far!
Regarding the usbfilter.sys i can't update it even if i install the latest available drivers for my mobo. And the MarvinBus64.sys works fine when i start Pinnacle... so i'll wait a couple of days before i do anything more.

ToddeSwe

zigzag: This system is updated both hardware and Win7 from Vista. So that must be why there's old drivers lying around... Maybe it's a good idea to reinstall everything from scratch.
If the bluescreens appears again i will do that to get rid of the old stuff. Thanks for the reply!!!

pctech33 · Sep 5, 2011

Hi,

Do you remember making any recent changes to the computer prior to this issue?

I would suggest you to follow the steps in the link and check if the issue persists:

Resolving stop (blue screen) errors in Windows 7

Also check event viewer for error follow the steps in the link:

What information appears in event logs (Event Viewer)?

Elmer · Sep 5, 2011

ToddeSwe said:
zigzag: This system is updated both hardware and Win7 from Vista. So that must be why there's old drivers lying around... Maybe it's a good idea to reinstall everything from scratch.
If the bluescreens appears again i will do that to get rid of the old stuff. Thanks for the reply!!!

General consensus across Forums tends to be that an "upgrade install" is basically a time bomb waiting to hit you with problems (as you have seemed to have found out!!). So, if you're up to it, or the next time you feel a need to install, then a completely fresh install is the way to go.

Even if you only have the upgrade disc you can still do a clean install. A nice read of Link Removed due to 404 Error blog will show you the way!

Windows 7 How to find out what caused my Blue screens?

ToddeSwe

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