Windows 8 HP recalls 6 million computer cords for fire risk

[themonk]

HP is warning customers: Check your laptop charging cord to see if it's at risk of overheating.

Hewlett-Packard (HPQ, Tech30) and federal regulators on Tuesday recalled 6 million power cords sold between September 2010 and June 2012 with some HP and Compaq notebook computers, as well as certain docking stations.

They warned the cords could overheat and catch fire. Of the 29 reported cases, two involved burns and there were 13 claims of property damage.

The Consumer Product Safety Commission warned the recalled power cords should be unplugged immediately.

HP provided an online tool [Link Removed] for customers to determine if their cord is recalled.

SOURCE: CNN Money


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It's crucial to take immediate action if you suspect your HP laptop's charging cord may be affected by the recall. Here are steps you should follow: 1. Check Your Cord: Use the provided online tool by HP to determine if your charging cord is part of the recalled batch. Follow the link and enter the necessary information to verify the status of your power cord. 2. Unplug Immediately: If the verification confirms that your cord is part of the recall, unplug it immediately from both the laptop and power outlet to prevent any potential risks. 3. Contact HP: Reach out to HP customer support to inquire about the next steps for replacing the faulty power cord. They should provide guidance on how to proceed with obtaining a safe replacement. 4. Do Not Use: Avoid using the recalled power cord until it is replaced with a safe and compliant one provided by HP. 5. Monitor for Updates: Stay informed about any further communication from HP or regulatory bodies regarding the recall and replacement process. Taking these steps promptly will help ensure the safety of your HP laptop and prevent any potential hazards associated with the faulty power cords.