I am getting a BSOD only when the PC is asleep. Attached is the zip file as requested.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by berniealen, Jan 26, 2013.

  1. berniealen

    berniealen New Member

    Joined:
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    Messages:
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    I am getting a BSOD only when the PC is asleep. Attached is the zip file as requested. It is happening every night and today for the first time I saw it during the day (but only when the PC is in sleep mode).

    Thank you.

    Bernie
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
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    83
    This device is disabled:
    Is this deliberate? If so, why?

    Please re-enable it, update the drivers, then re-disabled it (if so desired).

    The system hit a breakpoint and stopped (crashed). This isn't supposed to happen in code that most users can get their hands on. Is there anything special that you've done to the system that might have caused this? This appears to have started suddenly around 22 Jan 2013. Do you recall anything in particular that you did around that time?

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LHidFilt.Sys Wed Jun 17 12:49:39 2009 (4A391EA3)
    Logitech SetPoint HID Filter Driver
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys

    LMouFilt.Sys Wed Jun 17 12:49:43 2009 (4A391EA7)
    Logitech SetPoint HID Filter Driver
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys

    motoandroid.sys Fri Jul 10 01:06:49 2009 (4A56CC69)
    Relates to the attached phone's software
    motoandroid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    nusb3hub.sys Mon Oct 26 10:19:44 2009 (4AE5B000)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2009/2010 version)
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

    nusb3xhc.sys Mon Oct 26 10:19:48 2009 (4AE5B004)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2009/2010 version)
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

    If the above steps don't fix the BSOD"s, please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Sat Jan 26 16:17:17.362 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012613-17378-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 9:36:32.208[/B]
    Probably caused by :[B]Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )[/B]
    BugCheck [B]1000007E, {ffffffff80000003, fffff80003490dd0, fffff880009f13f8, fffff880009f0c50}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff80003490dd0, The address that the exception occurred at
    Arg3: fffff880009f13f8, Exception Record Address
    Arg4: fffff880009f0c50, Context Record Address
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7E_Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70[/B]
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: [B]3392[/B]
      BIOS Version                  A06
      BIOS Release Date             10/17/2011
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8300  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Jan 25 22:32:36.315 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012613-20732-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 14:54:16.142[/B]
    Probably caused by :[B]Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )[/B]
    BugCheck [B]1000007E, {ffffffff80000003, fffff800034c0dd0, fffff8800ce7e3f8, fffff8800ce7dc50}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff800034c0dd0, The address that the exception occurred at
    Arg3: fffff8800ce7e3f8, Exception Record Address
    Arg4: fffff8800ce7dc50, Context Record Address
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7E_Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70[/B]
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: [B]3392[/B]
      BIOS Version                  A06
      BIOS Release Date             10/17/2011
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8300  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Jan 24 23:30:48.158 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012513-33150-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 14:47:27.985[/B]
    Probably caused by :[B]Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )[/B]
    BugCheck [B]1000007E, {ffffffff80000003, fffff80003487dd0, fffff880009f13f8, fffff880009f0c50}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff80003487dd0, The address that the exception occurred at
    Arg3: fffff880009f13f8, Exception Record Address
    Arg4: fffff880009f0c50, Context Record Address
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7E_Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70[/B]
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: [B]3392[/B]
      BIOS Version                  A06
      BIOS Release Date             10/17/2011
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8300  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Wed Jan 23 16:57:46.050 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012313-37143-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 2:27:29.878[/B]
    Probably caused by :[B]Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )[/B]
    BugCheck [B]1000007E, {ffffffff80000003, fffff8000348add0, fffff880087373f8, fffff88008736c50}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff8000348add0, The address that the exception occurred at
    Arg3: fffff880087373f8, Exception Record Address
    Arg4: fffff88008736c50, Context Record Address
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7E_Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70[/B]
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: [B]3392[/B]
      BIOS Version                  A06
      BIOS Release Date             10/17/2011
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8300  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Jan 22 23:57:56.392 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012313-20623-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 4:57:01.108[/B]
    Probably caused by :[B]Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )[/B]
    BugCheck [B]1000007E, {ffffffff80000003, fffff800034d2dd0, fffff88009ba53f8, fffff88009ba4c50}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff800034d2dd0, The address that the exception occurred at
    Arg3: fffff88009ba53f8, Exception Record Address
    Arg4: fffff88009ba4c50, Context Record Address
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7E_Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70[/B]
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: [B]3392[/B]
      BIOS Version                  A06
      BIOS Release Date             10/17/2011
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8300  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Jan 22 14:41:40.402 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012213-20638-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]1 days 8:06:31.119[/B]
    Probably caused by :[B]Wdf01000.sys ( Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70 )[/B]
    BugCheck [B]1000007E, {ffffffff80000003, fffff80003490dd0, fffff8800be793f8, fffff8800be78c50}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff80003490dd0, The address that the exception occurred at
    Arg3: fffff8800be793f8, Exception Record Address
    Arg4: fffff8800be78c50, Context Record Address
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7E_Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+70[/B]
    CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: [B]3392[/B]
      BIOS Version                  A06
      BIOS Release Date             10/17/2011
      Manufacturer                  Dell Inc.
      Product Name                  XPS 8300  
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Sat Jan 26 16:17:17.362 2013 (UTC - 5:00)**************************
    [COLOR=RED][B]LHidFilt.Sys                Wed Jun 17 12:49:39 2009 (4A391EA3)[/B][/COLOR]
    [COLOR=RED][B]LMouFilt.Sys                Wed Jun 17 12:49:43 2009 (4A391EA7)[/B][/COLOR]
    [COLOR=RED][B]motoandroid.sys             Fri Jul 10 01:06:49 2009 (4A56CC69)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    HCW85BDA.sys                Fri Sep 11 16:19:06 2009 (4AAAB0BA)
    PxHlpa64.sys                Tue Oct 20 14:08:42 2009 (4ADDFCAA)
    [COLOR=RED][B]nusb3hub.sys                Mon Oct 26 10:19:44 2009 (4AE5B000)[/B][/COLOR]
    [COLOR=RED][B]nusb3xhc.sys                Mon Oct 26 10:19:48 2009 (4AE5B004)[/B][/COLOR]
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    pcdsrvc_x64.pkms            Sun May  2 23:01:16 2010 (4BDE3C7C)
    k57nd60a.sys                Tue Jun  8 07:40:13 2010 (4C0E2C1D)
    RTKVHD64.sys                Tue Jun 22 05:27:26 2010 (4C2081FE)
    npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
    IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    AtihdW76.sys                Wed Nov 17 07:02:04 2010 (4CE3C43C)
    rikvm_9EC60124.sys          Wed Mar 16 04:30:49 2011 (4D807539)
    iaStor.sys                  Fri May 20 12:52:24 2011 (4DD69C48)
    tmtdi.sys                   Wed Jun 29 06:26:34 2011 (4E0AFDDA)
    tmeevw.sys                  Wed Jun 29 10:47:24 2011 (4E0B3AFC)
    tmnciesc.sys                Mon Jul  4 00:07:42 2011 (4E113C8E)
    Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
    Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
    Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
    Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
    atikmpag.sys                Wed Nov  9 21:12:44 2011 (4EBB331C)
    atikmdag.sys                Wed Nov  9 21:52:46 2011 (4EBB3C7E)
    tmevtmgr.sys                Mon Sep 24 07:58:43 2012 (50604AF3)
    tmcomm.sys                  Mon Sep 24 07:58:46 2012 (50604AF6)
    tmactmon.sys                Mon Sep 24 07:58:59 2012 (50604B03)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    motoandroid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HCW85BDA.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=pcdsrvc_x64.pkms
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_9EC60124.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=tmtdi.sys
    http://www.carrona.org/drivers/driver.php?id=tmeevw.sys
    http://www.carrona.org/drivers/driver.php?id=tmnciesc.sys
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=tmevtmgr.sys
    http://www.carrona.org/drivers/driver.php?id=tmcomm.sys
    http://www.carrona.org/drivers/driver.php?id=tmactmon.sys
     
  3. berniealen

    berniealen New Member

    Joined:
    Jan 26, 2013
    Messages:
    4
    Likes Received:
    0
    Thank you. I checked all the drivers in Driver Manager and they are all up-to-date (per Windows). The only one I have a problem with is the virtual MiniWiFi which I have disabled. I have also disabled the NECs. I use a logitech MX revolution keyboard and mouse and I have been using this before the crashes. The only thing I can think of is I got a passive USB splitter to use the same wireless keyboard and mouse between two computers and that did not work well, so I don't use it anymore (it may have come with a driver disk - I don't remember). The other concern I have is the whole Java 7 security scare in January and I'm not sure if that may be causing this. Appreciate your help. - Bernie

    nusb3hub.sys Mon Oct 26 10:19:44 2009 (4AE5B000)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2009/2010 version)
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

    nusb3xhc.sys Mon Oct 26 10:19:48 2009 (4AE5B004)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2009/2010 version)
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
     
  4. nmsuk

    nmsuk Windows Forum Admin
    Staff Member Premium Supporter

    Joined:
    Sep 7, 2009
    Messages:
    2,709
    Likes Received:
    195
    Are you getting the drivers from windows update as I wouldn't recommend that at all. Go to the board manufactures site or do a search for updated drivers online.
     
  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    Device manufacturer's submit drivers to Windows Update whenever they feel like it. For example, the ASACPI.sys file on my system dates from 2005 - and we see a lot of BSOD's due to it - but it's what Asus has uploaded to Windows Update.

    The Update Driver function in Device Manager uses Windows Update.

    While you can often get away with using older drivers - when you're having BSOD (and other) issues, you need to have the most updated drivers. The reason for this is that the more updated the drivers are, the more likely they are to have all bug's fixed.

    The most likely place to get the most updated drivers is the device manufacturer's website. On occasion the device manufacturer won't make drivers available - so you're stuck using the PC manufacturer's website (there's an additional step with add-on cards that use other manufacturer's chipsets - those you check at the add-on card manufacturer's website). Finally, there are instances where the PC manufacturer or add-on card manufacturer makes modifications to the driver that are required for your system to function properly (or they contain features that you want to use). In that case you'll use those from the PC manufacturer/add-on card manufacturer.

    Then, if all else fails, then there's the Update Driver function from Device Manager (aka Windows Update). I routinely use this for new computers - but never use it for those with problems.

    I wouldn't worry about the java exploit scare for this. But if you're concerned, try a few of the free scans here: Free Online AntiMalware Resources to ensure that your system isn't infected.

    Unfortunately the Dell site for your system only lists the 2009 drivers (packaged in Jan of 2011) - so you'll have to look for them on your own. You might want to start here: Renesas USB 3.0 drivers for Windows BUT I have not used this site myself so I have no idea of it's reliability.
     

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