i am getting an error at the startup

#1
Hello experts ,i am getting an error message at system startup ,there was a problem starting msipkb32.dll .please help me
 


Pauli

Extraordinary Member
Premium Supporter
#2
Seems to be a Trojan, https://www.google.fi/search?sugexp=chrome,mod=17&sourceid=chrome&ie=UTF-8&q=msipkb32.dll, meaning it's something you need to get rid of.

Does your system start? Or not? If it starts, use your Security Programs to get rid of it, or Malwarebytes, http://www.malwarebytes.org/. That would be the safest way.

Or you can go to Windows Safe Mode - press F8 when you start your computer, and keep it down 'til something happens - and, from there you can find it in Explorer and unharm the dll. I suggest you move it to a desktop folder, or make it a zip file; that way you have an option to return it, in case something went wrong. BUT you have to get it out from where it is now.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#3
I don't show the file on my system either.

Might be a good place to use the Microsoft bootable anti-virus.

What is Windows Defender Offline?
 


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