i am getting an error at the startup

Discussion in 'Windows 7 Help and Support' started by thannara123, Jun 7, 2012.

  1. thannara123

    thannara123 New Member

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    Hello experts ,i am getting an error message at system startup ,there was a problem starting msipkb32.dll .please help me
     
  2. Pauli

    Pauli Extraordinary Member
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    Seems to be a Trojan, https://www.google.fi/search?sugexp=chrome,mod=17&sourceid=chrome&ie=UTF-8&q=msipkb32.dll, meaning it's something you need to get rid of.

    Does your system start? Or not? If it starts, use your Security Programs to get rid of it, or Malwarebytes, http://www.malwarebytes.org/. That would be the safest way.

    Or you can go to Windows Safe Mode - press F8 when you start your computer, and keep it down 'til something happens - and, from there you can find it in Explorer and unharm the dll. I suggest you move it to a desktop folder, or make it a zip file; that way you have an option to return it, in case something went wrong. BUT you have to get it out from where it is now.
     
  3. Saltgrass

    Saltgrass Excellent Member
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