I get a 0X000000A BSOD

#1
I keep getting this error. Say's something is wrong with ntoskrnl.exe ?

It crashes on normal startup.
 


Attachments

Trouble

Noob Whisperer
#2
Hello and welcome to the forum.
My first recommendation would be to uninstall Comodo / PC Tools and replace with Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials at least temporarily for the time being until you system is BSOD free and stable.
Additionally when I see drivers like this a3jjyi3j.SYS I become concerned about possible infections.
Download and run this How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)? and download this Microsoft Standalone System Sweeper Beta | Microsoft Connect and grab a blank CD, double click that program and it will build a bootable CD for you, upon completion boot from that CD perform a FULL system scan with that tool.
A single dump file is not a lot to go on so after completing the above:
First make sure your machine is configured properly to facilitate the collection of .dmp files.
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
Then:
Please read the first post in this sticky thread here How to ask for help with a BSOD problem
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7...you-filling-your-system-specs.html#post235529 .
Good luck
Randy
 


#3
Fixed, Thanks!~
 


Trouble

Noob Whisperer
#4
Thanks for posting back and letting us know that you have managed to resolve your issue.
It would be nice to know what you found and the steps you took to resolve it but I guess we'll take what we can get.
Regards
Randy
 


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