I get a 0X000000A BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Cody Stevens, Feb 10, 2012.

  1. Cody Stevens

    Cody Stevens New Member

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    I keep getting this error. Say's something is wrong with ntoskrnl.exe ?

    It crashes on normal startup.
     

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forum.
    My first recommendation would be to uninstall Comodo / PC Tools and replace with Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials at least temporarily for the time being until you system is BSOD free and stable.
    Additionally when I see drivers like this a3jjyi3j.SYS I become concerned about possible infections.
    Download and run this How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)? and download this Microsoft Standalone System Sweeper Beta | Microsoft Connect and grab a blank CD, double click that program and it will build a bootable CD for you, upon completion boot from that CD perform a FULL system scan with that tool.
    A single dump file is not a lot to go on so after completing the above:
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7-support/72212-help-us-help-you-filling-your-system-specs.html#post235529 .
    Good luck
    Randy
     
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  3. Cody Stevens

    Cody Stevens New Member

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    Fixed, Thanks!~
     
  4. Trouble

    Trouble Noob Whisperer

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    Thanks for posting back and letting us know that you have managed to resolve your issue.
    It would be nice to know what you found and the steps you took to resolve it but I guess we'll take what we can get.
    Regards
    Randy
     

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