sooooo.... i hate the blue screen... I took my comp to best buy, and after a week, they restored it to factory condition. It went away for a while, but then it came back! It accomplished nothing! I'm a pc gamer, and I only have my computer to play games with (go steam! woot!) but the bsod happens mostly when im gaming... especially on minecraft. so i restored my computer to factory condition myself (didnt have to pay someone to do it) and I downloaded my antivirus... but norton was in the way so I CANT!!! (i uninstalled it yet it claims it's still there) and then i played minecraft..... then i got the bsod... so i download bluescreenview and i saw that ntoskrnl.exe was what caused it or something. Can you PLEASE help me? I've had this computer for a year, its an HP pavilion dv4. here's the cpu-z things and the minidump file, please help!