Windows 10 I have issue with Google Earth Pro

[tazacasa]

Hello every one,
I have installed Google Earth Pro on my PC, but the problem is I can't see the earth, and even I have tried repair tool, it doesn't work.
In addition of that, when I close the program I can't open it again.
I don't know if the issue because of the graphic card capacity or another reason.
I have a Toshiba pc with intel core i5, ram 8 gb.
Thank you

 

[samK]

1. pen Google Earth Pro.
2. At the top, in the drop-down menu, click Help
   
   Launch Repair Tool.
   • If you're asked which product to repair, choose Google Earth Pro.
3. Leave the Repair Tool open but close Google Earth Pro.
4. Choose how you want to fix Google Earth Pro:
   • Clear disk cache: Delete the files that make content load quicker from your computer. These files will be recreated when they're needed again.
   • Turn on Safe Mode: Turn off advanced graphics.
   • Turn off the atmosphere: Remove the glow around the globe and blacken out the sky.
   • Restore default settings: Return Google Earth preferences to their original settings.
   • Delete My Places: Remove the content you saved in My Places to prevent crashes when loading Google Earth. Note: your saved places file will be renamed as myplaces.repairtoolbackup.kml.
   • (Windows only) Switch between OpenGL and DirectX: Google Earth Pro is drawn with one of two programming tools: DirectX or OpenGL. To fix graphics issues, switch between the two and see if one works better for your system.

 

[tazacasa]

1. pen Google Earth Pro.
2. At the top, in the drop-down menu, click Help
   
   Launch Repair Tool.
   • If you're asked which product to repair, choose Google Earth Pro.
3. Leave the Repair Tool open but close Google Earth Pro.
4. Choose how you want to fix Google Earth Pro:
   • Clear disk cache: Delete the files that make content load quicker from your computer. These files will be recreated when they're needed again.
   • Turn on Safe Mode: Turn off advanced graphics.
   • Turn off the atmosphere: Remove the glow around the globe and blacken out the sky.
   • Restore default settings: Return Google Earth preferences to their original settings.
   • Delete My Places: Remove the content you saved in My Places to prevent crashes when loading Google Earth. Note: your saved places file will be renamed as myplaces.repairtoolbackup.kml.
   • (Windows only) Switch between OpenGL and DirectX: Google Earth Pro is drawn with one of two programming tools: DirectX or OpenGL. To fix graphics issues, switch between the two and see if one works better for your system.

 

[tazacasa]

Thank you brother for your answer, but I have already tied this option, but a message pops up : Google Earth is currently running please close the application and try again.
I have joined a screen shoot for more explanation.
Thank you