I am not a computer expert and not a gamer except for a couple I play via FB. I have tried to load the windbg, but cannot get it to load the symbols (wrong symbols error). I have tried loading the W7F Diagnostic Tool, but even though I am administrator, I have no "Run As Administrator" option! GRRRRRR!! I do not know why I cannot do anything when I am the sole user on this laptop and my account says "administrator." I am running Windows 7 on an ASUS G73jw. I think they are caused by PCI Express as I have a message that says "PCI Express has stopped working 2 times HP is interested in gathering feedback." Attached are dmp files. I don't know how to fix this. Please speak as if I am in kindergarten as I do not understand lots of computer talk.