i need help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Pauli Bonyo, May 30, 2012.

  1. Pauli Bonyo

    Pauli Bonyo New Member

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    I am constantly getting the BSOD error. i fear my laptop may crash soon. after a lot of google search i am no closer to finding a solution. i am hoping someone here can help me figure out what to do as i believe my only other alternative is to re-install my windows 7, effectively formatting my previous settings and starting a new.
    i believe this error may have occurred due to something i installed recently. i have been trying to retrieve drivers from the HP website. i uninstalled the webcam driver i had downloaded but BSOD still persists, leading me to believe that formatting the system will in effect remove the affecting driver. however this is just my theory.
    attached are the mini dumps generated during my system crashes. any advice and help would be greatly appreciated
    View attachment Minidumpcopy.zipView attachment Minidumpcopy.zip
     
  2. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7-support/72212-help-us-help-you-filling-your-system-specs.html#post235529 .
    Good luck
    Randy
     

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