Important! Every thread starter please see.

If you have made a thread for bsod help, please attach a screen shot of CPU-Z spd and memory tabs directly in your thread, without zipping.

Please do this no matter what, whether you've been asked to or not.

CPUID - System & hardware benchmark, monitoring, reporting

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CPUID - System & hardware benchmark, monitoring, reporting

Memory tab:

SPD tab:


How to take a screenshot,

Snipping Tool:

Start Menu > Accessories > Snipping Tool

Snipping Tool - Windows 7 features - Microsoft Windows

Or press Alt-PrintScreen while CPU-Z window is running and active, and then paste it to MS Paint and save.


Why do we ask for this?

- If your RAM sticks are set wrong, or if they are mismatching, or not supported by motherboard, your BSOD thread will grow many pages and yet you'll be having crashes. Sorting software and drivers won't help, and memtest will not necessarily detect errors.

Give us the following information,

1. CPU-Z screenshots under these tabs:

--> a) memory

--> b) SPD as you have it in each slot, Slot #1/2/3/4/ .... including those slots that are empty. From that we can tell if your RAM sticks are matching or not.


2. PassMark RAMMon - Identify RAM type, speed & memory timings


3. Hardware ID tools are known to be wrong sometimes, so if you know your exact specs please tell us. Whether you know the specs or not, attach the CPU-Z and RamMon info.

DDR- Mhz, Timing - number-number-number-number, Voltage - RAM voltage.
You can find these specs written on your RAM sticks, RAM package, or on the RAM manufacturer's web site.

How do you set them right?

- If RAM is set wrong, enter bios setup to set the DRAM options in strict accordance with manufacturer's recommendations. Often, "Auto" will do. Sometimes you'll need to set certain DRAM values manually (such as voltage), as stated by the manufacturer.

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