impossible to import contacts in Outlook 2010

Discussion in 'Windows 7 Help and Support' started by hangup, Feb 20, 2010.

  1. hangup

    hangup New Member

    Joined:
    Feb 18, 2010
    Messages:
    12
    Likes Received:
    0
    hi,

    so i installed Office 2010 BETA. When i try to connect to the .pst folder, this is possible for everything except the .pst file, saved from Outlook 2007.

    When i click adress book i get: contacts-jeff@.... but i never made that ......

    The machine works for over an hour.......and when it stopped, nothing is imported.

    Before this : file > open >open outlook data file, search for the pst file, attach it, still nothing in the adress book, however clicking contacts on the left under and i see the folder with my contacts, only i get some 50 times the same name, then the second.......and so on.

    Any ideas to fix this would be welcome.

    thanks

    H
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    So, you exported the .pst file from Outlook 2007 (backup.pst) then tried to import it into Outlook 2010? Did you get an error message?
     
  3. hangup

    hangup New Member

    Joined:
    Feb 18, 2010
    Messages:
    12
    Likes Received:
    0
    no, it just finishes

    well no Saltgrass, it just finishes but nothing in the address book.

    i must mention, my Office 2007 is in Dutch, so maybe that gives a problem. On the other hand my Win 7 is in English, changed the language , otherwise when i get some answers it is not that easy to follow the steps given in english.

    i can hardly change the language in Office to english, then export, then import. One never knows if this works properly.

    thanks


    H
     
  4. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    You might want to copy the file directly into the new location. You can find the locations by open Outlook and check the file management or something, I don't currently have outlook available. This will overwrite the old one, of course.
     

Share This Page

Loading...