In Need of Analysis of BSoD Minidump

#1
Hello everyone,

I'm just going to get straight to the point. I keep getting a BSoD (increasing in frequency), and I need to have my memory dump files analyzed. I know next to nothing about mini dumps, and I don't understand how to do the safe mode process of elimination. Whenever it BSoD's, the screen turns static-like, so I'm hoping it's my graphics card, because I have a new one in the mail at the moment, and graphics drivers are easy to find. Thanks.:confused: View attachment W7F_23-02-2013.zip
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#2
Code:
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 864661e4, Address of the WHEA_ERROR_RECORD structure.
Arg3: b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 1040080f, Low order 32-bits of the MCi_STATUS value.


Debugging Details:
------------------




BUGCHECK_STR:  0x124_GenuineIntel


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT


PROCESS_NAME:  System


CURRENT_IRQL:  1f


STACK_TEXT:  
807d08ac 82817f3f 00000124 00000000 864661e4 nt!KeBugCheckEx+0x1e
807d08e8 8290ef04 86551361 864661e4 828a84f0 hal!HalBugCheckSystem+0xab
807d0918 828181f1 86455a88 82825e40 00000000 nt!WheaReportHwError+0x230
807d0a2c 828182e3 86455a88 86455ad8 00000002 hal!HalpMcaReportError+0x3b
807d0a50 828183ff 00000000 86455ad8 00000000 hal!HalpMceHandler+0x8b
807d0a70 82818548 00000000 86455a88 807d0b90 hal!HalpMceHandlerWithRendezvous+0x4b
807d0a80 8280e5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x34
807d0b90 8280b261 00000002 807cb750 00000000 hal!HalpMcaExceptionHandler+0x87
807d0b90 00000000 00000002 807cb750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: hardware


IMAGE_NAME:  hardware


DEBUG_FLR_IMAGE_TIMESTAMP:  0


FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS


BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS


Followup: MachineOwner
Your missing a service pack. Please run windows update or if your having issues try these downloads first:

Update readiness tool: Download

Windows 7 SP1: Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

Your bios is also extremely old please update if possible:

BiosVersion = 3.15
BiosReleaseDate = 06/23/2006

I'm pretty sure this is your system but do make sure first:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?
os=228&lc=en&cc=us&dlc=en&sw_lang=&product=1818054#N1840


I would also consider running this:

Download Windows 7 Upgrade Advisor from Official Microsoft Download Center

Your system is so old it wasn't really designed for vista let alone windows 7. The above tool will tell if you can successfully run the os. (you may have already been running windows 7 but did you have all the drivers required and updates ect? If not this could be down to it's age)

Please update the above and then we'll go through the rest of your system as there is no point if you reach some sort of impasse.
































 


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